Vitani 30 - Nel cuore del centro storico di Como

Would not stay there again. Up two flights of stairs with no lift. Accommodation only fair.

Location was just perfect. Showers were good.

It was not ground floor as suggested. The air-conditioning was only in one bedroom and very noisy. No dish cloths. Television did not work. Bedroom door did not close properly. En-suite shower very narrow to turn around in.

The lady who came to greet us was very pleasant, helpful, and courteous. She greeted us and showed us how to use the keys and showed us the facilities in the apartment.. She was extremely helpful with recommending restaurants. The apartment was very clean. The location was very good. Close to good restaurants, shops and bars. It was only a 5 minute walk to the lake.

When we arrived, the courtyard was not pleasant to look at, and our first impression was not good. The apartment itself was up 4 flights of stone stairs, which was not easy to carry up our luggage. Thankfully, the lady who greeted us was very kind and helped us with our luggage. The air conditioning was too noisy, so we had to switch this off whilst we slept. This made the room hot and uncomfortable and difficult to sleep. Noise from the above apartment (music) woke us every morning.

Location Only

Bed Mattress unacceptable standard as it was like laying on springs. The hot water if you nocked it while washing yourself as its so small it would burn you if your not careful. The window has to remain open for Air Conditioner to work with hose out the window attracting all the street noise and cannot get any sleep especially the dogs barking all night including the the unit below us dogs barking. Over 35 steps of twist an turns to get your luggage up to the room with no help. My Cousin John Russo & his partner were going to drive to see relatives but could not sleep & moved out and booked another hotel Marosticana 008 Booking Ref.2326107102 with bookings .com.

Great location, nice flat, everything you needed close, like supermarket, bakery and more and short distance to the center and to the lake. Host very helpful when checking in.

I have some complaints, some of them I tried to send to the host during the stay but did never get a reply: 1) Air conditioning only working in 1 room 2) We needed electricity adapter for air conditioner, coffee machine and other household items but there were only 1 adapter in the place, so you if we were making coffee we had to turn off the air c. 3)Cooking not possible, the stove never got hot 4)Very poor of kitchen supplies like glasses, dishes and so, we had to buy us vine-glasses (but there were plenty of pots and pans for not working stove) 5)There was no lift, and it is on 2nd floor, manageable but difficult with the suitcases

It was lovely and clean and comfortable. Very central location.

The air conditioning wasn’t great, so it was very warm.

Wendy met us at the office and walked us to the apartment. She was very helpful with information prior and during our stay. The apartment had everything we needed, just like home.

No big drama but the wifi drops out regularly.