Palacio Provincial San Juan, Adults only, Curio Collection by Hilton

A two night stay/layover after a cruise and I can only say that it was great. The hotel is buried in the heart of Old San Juan and can be a bit hard to get to, but it’s all well worth it. In a completely renovated historic building the hotel is beautiful, clean, and well equipped. The rooms are spacious and come with fridge, coffee machine, safe, cable tv, and excellent HVAC and WiFi. There is a rooftop infinity pool, fitness center, and bar, and a very nice ground floor restaurant. The real highlight for us was the staff. Rachel and Alejandro at check in, Attiana at the bar on the roof (who made the best Old Fashions), and many others whose’ names I didn’t get all made the stay special. All the staff were proactively helpful and always polite and cheerful. This has got to be the best hotel in San Juan.

Will we return to this hotel? Absolutely, even though there were a few cons (for us). Pros: 1. Warm and friendly staff – every staff member we interacted with was awesome! 2. Comfortable room and bath size. 3. Comfortable beds. 4. Daily glass of prosecco, we really enjoyed coming in after a walk about and grabbing (included in the resort fee) a cold glass of prosecco and sitting out in the beautiful, enclosed courtyard. 5. Rose’ half hour, from 5.00-5.30, each afternoon, the bar served cold Rose’ (included in the resort fee). Since this encouraged a gathering of guests, it gave us the opportunity to meet and make friends with other guests. 6. Breakfast coffee was very good (in the eatery, not the hotel room). Do wish refills were included in the price. 7. Turn down service and chocolates. 8. Cold water offered upon check-in and any other time we asked. 9. Walking distance to many eateries, grocery store, forts, etc. Cons: 1. Toiletry items, i.e., shampoo, conditioner, shower gel and liquid soap had such a strong aroma that we could not use them and ended up walking to SuperMax to buy different, less offensive, brands. 2. In room coffee: We love Puerto Rican coffee and having an espresso maker in the room was great, but the coffee brand in the rooms tasted worse than Maxwell House on the mainland. While at SuperMax, we also bought a different brand of coffee. The coffee in the downstairs eatery was great. 3. Breakfast: Being a Hilton Diamond status, breakfast was included in our stay. The cold items we ordered were great, fruit bowl, etc. But most cooked items were lukewarm and dried out from sitting under the heat (but apparently, not hot) lamp. Toast was as hard as crackers, chicken way overcooked, etc. No opinion: 1. TV: We did not turn it on so “NA”. Tips: Bring your own espresso pods and shampoo/soap.

Beautiful building, excellent location and amenities! Loved the roof top pool area and gym. Room was large and bed was incredibly comfortable! The bathroom products were great too and good quality.

Delightfully beautiful historic property and location for exploring Old San Juan. Charming and meticulously clean room with tall ceiling and superb climate control. Outstanding staff committed to providing friendly service at every turn. Excellent food and dining experience at on-site restaurant.

El estilo o aspecto del hotel y la piscina y jacuzzi en el techo

Falta de un microonda.

Definitely stop by here. Edgard was helping us at the bar and made a delicious beverage. Definitely get the Mai Tai. Gave great recommendations of other establishments and had some great stories.