Residence Inn by Marriott Algiers Bab Ezzouar

Very warm welcome, and hospitality Thanks to souhila for his excellent service, and professional spirit. I strongly recommend it.

Une chambre trop petite pas digne de Mariott

Best experience and comfortable stay for last couple of months, all staff are good particularly the service team like Hanane, Abdulrahmane, Nevada are exceptionally good in hospitality. Overall my experience was good and the room as well as the cleaning service were excellent.

Superbe

I would like to thank mr Hamza and mr Layachi layachi for the excellent service i had one of the best stays and service in restaurant and front office realy appréciat you guys the room was excellent and breakfast and dinner and lunch as well with a lot of choices

I had a wonderful experience at this hotel! The room was clean, comfortable, and well-equipped, making my stay truly enjoyable. The hospitality and attention to detail were outstanding, and I’d especially like to thank Mr. Aghiles for his exceptional service. His professionalism, kindness, and willingness to go above and beyond make my stay more comfortable. I highly recommend this hotel and will definitely return. Thanks again to the entire team, especially Mr. Aghiles, for making my stay memorable!

Staff working every where very professional and friendly in the same time. Thank you .location very good and everything around including mall and restaurants, that make your stay very comfortable, best time to everyone from the staff to management

Our room was filled with cigarette smoke coming from the vents and connecting doors. We had booked a non-smoking room and also read on the website that the building is smoke free. But, when we tried to change rooms, we were told the property was full. Our baby developed a cough and we all had sore throats and burning eyes. Staff told us different things about the hotel policy: one said we had been placed on a smoking floor and another said the hotel is smoke free. Our problem was only fixed the last night of our stay when Miss Hadjer corrected the issue and moved us to a very nice room with no smoke. Had she been working the day we first encountered the problem, perhaps we would not have had such a horrible experience. On a positive note, all security staff were very professional and pleasant. But, overall, if something as simple as a non-smoking room request cannot be accomplished, that ruins the whole stay and even impacts the health of the whole family. We will never stay there again.

Réservation confirmée à 3 reprises avec heure d arrivée tardive communiquée On m annonce qu aucune chambre n est dispo… et que l on me propose de changer d hôtel !!! Après une heure de discussion et attente on me remets une chambre à 1h30 du matin !! Pour info le téléphone n est pas fonctionnel !!!

Although the room was clean and the staff friendly, our stay here was not a good experience. There was a party going on in the neighbouring room when we wanted to sleep. Only after complaining for the fifth time something was done about it. Furthermore, items that were missing in the room were only brought after several calls, and something was always forgotten. Paying in the restaurant was very difficult. I wanted to take the amount to the room, but that turned out not to be possible. They would rather have paid in cash. But I did not have that much money (these are just European prices) in cash. After a lot of hassle at the reception, it turned out that they had to increase the guarantee on my credit card. In the meantime, my family was waiting at the table and I had spent nearly half an hour trying to settle the bill. Not exactly a relaxed evening. I will never go back there again.