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8.3 / 10 Guest Rating

Mercure Auckland Queen Street

500 Queen Street, Auckland, nz

Mercure Auckland Queen Street - main view

About the Property

Central Location in Auckland
Mercure Auckland Queen Street is conveniently situated in the heart of Auckland, offering easy access to popular attractions such as Auckland Town Hall and Aotea Square.

Modern Amenities and Services
Experience comfort and convenience with our air-conditioned rooms, fitness centre, free WiFi, and on-site restaurant. Enjoy the luxury of room service, a 24-hour front desk, and private parking during your stay.

Business and Leisure Facilities
Whether you're here for work or leisure, we've got you covered. Benefit from our ironing service, safety deposit boxes, and business facilities including fax and photocopying. Unwind in rooms equipped with flat-screen TVs, private bathrooms, and balconies in select rooms.

Book your stay at Mercure Auckland Queen Street for a memorable experience in Auckland!

Facilities & Amenities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe King Room - Photo 1
Deluxe King Room - Photo 2
Deluxe King Room - Photo 3
Deluxe King Room - Photo 4
Deluxe King Room - Photo 5
1/5

Deluxe King Room

The double room provides air conditioning, a private entrance, as well as a private bathroom featuring a walk-in shower and a hairdryer. This double room features a tea and coffee maker, a wardrobe, a flat-screen TV and a balcony.

20 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTelephoneAir conditioningHair dryer

Deluxe King Room

Non-refundable
Room Only
20% OFF$97.13

$77.7

Includes taxes & fees

Deluxe King Room

Non-refundable
Breakfast Included
20% OFF$117.16

$93.73

Includes taxes & fees
Superior King Room - Photo 1
Superior King Room - Photo 2
Superior King Room - Photo 3
Superior King Room - Photo 4
Superior King Room - Photo 5
Superior King Room - Photo 6
Superior King Room - Photo 7
1/7

Superior King Room

The double room offers air conditioning, a private entrance, as well as a private bathroom featuring a walk-in shower and a hairdryer. This double room features a tea and coffee maker, a wardrobe, a flat-screen TV and a patio.

20 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTelephoneAir conditioningHair dryer

Superior King Room

Non-refundable
Room Only
20% OFF$109.53

$87.62

Includes taxes & fees

Superior Room with 1 kingsize bed

Non-refundable
Breakfast Included
20% OFF$134.36

$107.49

Includes taxes & fees
Standard King Room - Photo 1
Standard King Room - Photo 2
Standard King Room - Photo 3
Standard King Room - Photo 4
Standard King Room - Photo 5
1/5

Standard King Room

The double room features air conditioning, a private entrance, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room offers a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor, as well as a flat-screen TV.

20 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTelephoneAir conditioningHair dryer

Standard King Room

Non-refundable
Room Only
20% OFF$79.61

$63.69

Includes taxes & fees

Standard King Room

Non-refundable
Breakfast Included
20% OFF$99.64

$79.71

Includes taxes & fees
Standard Queen Room with Two Queen Beds - Photo 1
Standard Queen Room with Two Queen Beds - Photo 2
Standard Queen Room with Two Queen Beds - Photo 3
Standard Queen Room with Two Queen Beds - Photo 4
1/4

Standard Queen Room with Two Queen Beds

The double room offers air conditioning, a private entrance, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room features a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor and a flat-screen TV. The unit has 2 beds.

20 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTelephoneAir conditioningHair dryer

Standard room 2 Queen beds

Non-refundable
Room Only
20% OFF$101.3

$81.04

Includes taxes & fees

Standard room 2 Queen beds

Non-refundable
Breakfast Included
20% OFF$127.98

$102.38

Includes taxes & fees

Guest Reviews

8.3
Excellent4680 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the convenient location.

Categories

Cleanliness7.6
Service9.1
Location9.1
Room Quality8.1
Amenities7.9
Value for Money8.5
Food and Beverage7.6
Overall Experience8.6

Select topics to read reviews

M
MichaelnzNZ
Verified booking
couple
Standard Room
Stayed in May 24, 2026

"Exceptional"

10.0
Helpful?
D
DiananzNZ
Verified booking
couple
Standard Room
Stayed in May 24, 2026

"Nice hotel, neat and clean. The man at reception was very odd and I was not impressed with his dry sense of humor, nice"

7.0

Good location for where I needed to go. Clean and tidy.

I was up graded to a super king room, however it didn’t feel roomy, was a tight squeeze to get around room and place bags.

Helpful?
A
AurélienfrFR
Verified booking
solo_traveller
Standard Room
Stayed in May 24, 2026

"Exceptional"

10.0
Helpful?
L
LKnzNZ
Verified booking
solo_traveller
Standard Room
Stayed in May 23, 2026

"Great value for money"

10.0

The style/ decor

No drop off zone, I had to be dropped off on City Road when getting an Uber back.

Helpful?
S
SheridannzNZ
Verified booking
couple
Standard Room
Stayed in May 23, 2026

"Staff were exceptional. Our room was and comfortable."

9.0

I liked the fact there was parking.Sumeet was very helpful with parking and retrieving our car. Buffet breakfast was delicious. Room clean and comfortable

Helpful?
L
LéanzNZ
Verified booking
couple
Standard Room
Stayed in May 22, 2026

"Exceptional"

10.0
Helpful?
B
BenjaminnzNZ
Verified booking
solo_traveller
Standard Room
Stayed in May 22, 2026

"Very Good"

7.0
Helpful?
J
Jennshort93
Verified booking
Couples
Standard Room
Stayed in May 21, 2026

"Compact, comfortable all we needed"

10.0

Perfect Great little room, that's all we needed. Great view of sky tower from balcony. Great art on the wall makes it feel comfortable and welcoming. Bed was comfortable. Toilet was a bit close to the wall but that's just a minor issue, was still absolutely fine. Breakfast was buffet, just standard, good selection and service. We stayed here as my husband likes good old kiwi food so lonestar being in the building was great for us, we had tea then got our icecream delivered to our room and hour later 😊 Reception people were lovely. We will stay again 😊

Helpful?
A
AlvarobrBR
Verified booking
couple
Standard Room
Stayed in May 20, 2026

"Good location. Staff friendly. Good breakfast."

8.0

Location is very good.

Nothing. As Excepted.

Helpful?
N
NikkinzNZ
Verified booking
couple
Standard Room
Stayed in May 20, 2026

"Clean, comfortable room, great staff, highly recommend"

9.0

The gentleman on reception was great, we arrived at a very busy time & he remained calm and happy to assist

Located in a very busy area, parking isn’t obvious

Helpful?
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