Eyre Square Galway Central Self Catering

We booked a 2 bedroom apartment... It was not a 2 bedroom apartment. It's called a 2dio which is two small bedrooms, a tiny kitchen and bathroom. Pictures on booking.com were misleading in my opinion. This is student accommodation, not what we expected. They gave a full refund on check in and we stayed over the road in the Park House Hotel.

We were quite skeptical after reading all of the reviews and didn’t know what to expect but it was AMAZING. We all felt extremely safe, staff was amazing, friendly and helped when needed. The rooms were extremely clean and spacious. They have a cinema room which was unreal and we loved it. The location could not be any better right beside eyre square. We genuinely could not fault this amazing accommodation and we will all defo return here again.

We recently stayed as we were attending block rockin beats with another couple so we had a 2 bedroom self catering apt. The location was perfect, very central to everything. The reception staff were very friendly and the rooms were very clean. The only criticism I would have is the beds were not of a standard double bed size, smaller, so not a sufficient size for 2 adults and the mattress was very thin and 1 very flat pillow each. It served its purpose for the night. We probably would stay again due to its location.

We booked a self catering studio which had a double bed, sofa, kitchen with cooker, microwave, toaster and en suite bathroom. It is functional (student) accommodation. It has a very secure entry system, and an excellent location - it is only 5 mins walk to Galway station and right next door to the bus station. Our room looked over a very attractive central courtyard garden which guests can access. The bed was comfortable but quite small. The kitchen was poorly equipped with absolute minimum mismatched crockery and cutlery(we only had 1 plate and 1 glass when we arrived.) Reception staff were able to provide us with missing items . There was a large screen TV but no terrestrial channels ( you have to log in to your own streaming services ....)

I had an excellent two-day stay at this hotel. The room was impeccably clean and tidy. The staff was friendly and helpful. The location is perfect, close to center and with good access to public transportation. The common areas of the hotel are very cozy and well-maintained. The only downside was that the mattress wasn't the best. Highly recommended. Very good for the price

This property is advertised through booking .com as a self catering property .Our accommodation had to be paid for on advance.on arrival we were given a key card for our room ,a small pokey room student accommodation room small windows with bars on part of them A shared kitchen at the end of the corridor,not as advertised.we went back to reception to tell them this is not what was advertised but the said they were sorry but could not help with refunding our money ,we would have to contact booking.com direct .as the deal with 1room now .com who could not help up .

Super convenient location right across from the train and bus station and a 10 minute walk to restaurants and town center where the tour buses pick you up. I would suggest being more clear in the description that this is not a hotel, but student housing that is temporarily empty for the summer break.

I stayed here in August with my family, i was great location but the rooms was terrible. My child was staying in one off the rooms and the mattress was wet wit urine, i cut my stay short could not stay there any longer, would not recommend.

It’s an excellent student dorm

Appalling place to stay. On arrival receptionist informed me I had no booking, even though I had confirmation by email and paid in advance for a two night stay, blatant overbooking. Assured I would have a room later that evening and when I was given the key card to my room, someone else was in bed, very annoyed that a stranger gained access to 'their' room. Second assigned room was also occupied. Spent the night in reception waiting to get a resolution and 19 hours after arrival was assigned a third room. After an hour strangers gained access to my room, gave me the fright of my life. All key cards can open any room in the building , clearly un safe especially for solo travelers. Scalding hot water in shower, skin burned and when I brought it to receptionists attention she told me room was closed off due to several other complaints of the scalding water. Personal possession's not safe or secure in a place where anyone can gain entry to any room. Rooms not clean, stains on mattresses and pillows, mattresses are very uncomfortable. Dirt under bed and in bathroom. Numerous Health and Safety concerns of which will be passed to Health and Safety Authority, noticed multiple instances where proper protocols were not followed. No management to be seen or even spoken to , after several requests for a meeting or a telephone call to give them an opportunity to address these issues. No reply from management to emails also. I was assured by reception staff that I would receive a full refund for my exceptionally disappointing stay , needless to say I haven't received this either. Do not let reception staff fob you off with this , its clearly a ploy to get rid of you . Even for prospective students I would avoid this place at all costs, not safe or secure. Very badly managed, poor cleanliness ,lack of proper maintenance, and a complete disregard for guest safety, comfort and satisfaction.