Best Western Premier Sapphire Halong

Huge hotel, but no people. Had the staff to myself so service was excellent.

Cleaniness and super nice and helpful receptionist

Modernt och trevligt hotell med hög servicenivå. Rummen mycket välutrustade och rymliga. Här finns allt man behöver för en bekväm vistelse. Medarbetarna mycket hjälpsamma och var till stor hjälp när det gällde att hitta restauranger och ordna transporter. Rekommenderas starkt!

The room service was expensive and the food was just alright. The staff were nice and attentive. Except I was told I wasn't allow to sit to smoke but had to stand. It was late in the evening and there was no other guest around. Be prepared for a deposit of about 2 million dong in cash or on credit card.

Spacy rooms, nothing special in terms of facilities and surroundings. Funny with a small kitchen, but no pots, pans, plates etc. Hotel staff not service minded at all, and we had to argue in order to get an extra blanket to our grown up kids, who had to share a double bed. Neither helpful in regards to getting a taxi to a cruise that we had booked in advance, until we agreed to pay extra.

New and Clean

Great location to explore the Bay area

Out stay was amazing , staff were great, room was above expectation. Highly recommended

Great stay!

The hotel is new and modern. All staffs are nice and friendly. Only complaint is our room on the 8th floor is not sound proof you could hear all the conversations outside in the hallway when you are trying to get some sleep. Location is a little further out from central area.