Thompson Savannah, by Hyatt

This is my 2nd year in a row spending Christmas here. We are still on property enjoying. We love Savannah at Christmas and it has a special sentimental value to us. This year the hotel was different. It was super busy compared to last year and although the rooms are still clean (especially to be a pet friendly hotel), there is room for cleanliness improvement in the common areas. Also, as I noted in previous review, the hotel is very far away from all the "action", but if you can get the use of the house car it makes up for it. I also mentioned in my last review the busier it got the less friendly the house car driver became. This year he was worse. The same afternoon car driver still works here, and his personality was awful. I mean 0 hospitality. We used Uber the entire time after that 1st trip. We spend so much time planning for this trip every year and I cannot let 1 person ruin it. That being said. When choosing to stay here, you do need to account for the cost of Uber/Lyft. Parking around the hotel is cheap and abundant, so no need to valet. To sum the only negatives are the house car driver attitude and the distance of the hotel from everything. Hotel is nice and service in other areas was good. plentiful, so there’s really no need to valet. Overall, the only negatives for us were the distance from everything and the consistently poor attitude of the house car driver. Otherwise, the hotel itself is nice, and service in other areas was good.

We stayed at The Thompson Hotel a few days before Christmas as a get away treat. Very pleased with staff, proximity to river and historic district, amenities and quality finishes. Alan was especially helpful chauffeuring us to dinner both nights, a great value to avoid giving up our on-street spot and avoid driving on crowded historic city streets. Ask at checkin for the hotel car direct number to arrange pick up/drop off each day (first come/first served). Bar Julian was a highlight as well with unobstructed night time views of Savannah’s city lights. Felt like a ‘young & local’ crowd dolled up with kitschy 60’s era Christmas decor and ‘named’ Frosty’s for the holidays. Very cute! Tallest building within city limits, it was great to see ships sailing by from above. The walk to the historic district was a nice healthy way to begin a day of sightseeing. We walked the entire way along the boardwalk in front of the hotel during the day and felt safe. I would take a cab or drive at night here or anywhere in Savannah. Great getaway, European clientele for some reason, we will be back!

Spacious and organized. Comfortable, well-lit, and well decorated. Thermostat was working. Bathrooms were clean and spacious. Water pressure and temperature were excellent. Nespresso machine was great and availability of decaf capsules was amazing.

Beautiful hotel with a great location to the riverwalk. Enjoyed gorgeous sunsets from the rooftop bar. Staff are helpful and friendly. Can't wait to come back!

The hotel is very nice, clean and quiet. It is within a short Uber ride of many sights to see in Savannah. The staff was wonderful, especially Alan, the courtesy van driver. He had us in stitches with laughter before the ride was over. There is no business center and no pantry store, but other than that, a fine place to stay.

Hotel was great! Beautiful, clean and the staff was very helpful! Having a house car was an added perk. The fitness center was great, too.

Absolutely beautiful hotel with fantastic atmosphere with rooftop and lobby bars. Gorgeous rooms with a great view. Clean, new vibe.

Savannah Thompson was such a lovely place to stay. All of the staff were so very helpful and friendly. We had a very nice and clean room overlooking the river. It is in a perfect location on the river, accessible to so many things. Looking out of the window, we were able to see the big cargo boats and different lights. It was just lovely!