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8.2 / 10 Guest Rating

Hotel Real Mercedes

Av. Itzáes, 261, Mérida, YUC, 97070, Mérida, MX

Hotel Real Mercedes - main view

About the Property

Luxurious Spa Services - Indulge in relaxing massages and body treatments to rejuvenate your body and mind during your stay at Hotel Real Mercedes.

Modern Amenities - Benefit from complimentary wireless internet access, concierge services, and a hair salon to enhance your overall experience at the hotel.

Delicious Dining Options - Enjoy a complimentary continental breakfast at Colibri, and treat yourself to a satisfying meal served on-site, ensuring a memorable culinary experience.

Immerse yourself in luxury and convenience at Hotel Real Mercedes in Mérida. Experience top-notch services and feel right at home with our range of amenities. Book your stay now to enjoy a perfect blend of comfort and sophistication.

Facilities & Amenities

Free WiFi
24-hour front desk
Concierge service
Elevator
Safe-deposit box at front desk
Smoke-free property
Tours/ticket assistance
24-hour business center
Playground on site
Free self parking

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.2
Excellent56 verified reviews
AI Summary

Guests highly rate the buena ubicación and frequently praise the excelente atención y amabilidad del personal.

Categories

Cleanliness8.0
Service8.4
Location8.4
Room Quality8.2
Amenities8.2
Value for Money8.2
Food and Beverage8.2
Overall Experience8.2

Select topics to read reviews

M
Maureen
Verified booking
partner
Standard Room
Stayed in Oct 2, 2025

"Exceptional"

10.0

Everything is going good... Tv with Netflix etc breakfast.

Helpful?
E
ernesto
Verified booking
family
Standard Room
Stayed in Aug 25, 2025

"Exceptional"

10.0

Buena ubicación, excelente atencion y amabilidad del personal

Helpful?
V
Victor
Verified booking
family
Standard Room
Stayed in Aug 24, 2025

"Exceptional"

10.0

Excelente

Helpful?
C
Carlos Enrique
Verified booking
Standard Room
Stayed in Jun 21, 2025

"Exceptional"

10.0

Un hotel pequeño y eso lo hace confortable

Helpful?
B
Belkis
Verified booking
Standard Room
Stayed in Jun 5, 2025

"Excellent"

8.0

The property is super cleaned and they service the rooms daily. The elevator was not working. AC is only in the rooms. Cindy the receptionist was super kind and helpful. She made the difference during my stay. Overall, it's a nice place.

Helpful?
C
CLAUDIA ARACELI
Verified booking
Standard Room
Stayed in May 7, 2025

"PESIMO SERVICIO"

2.0

es un hotel sencillo, pero en el tema de la limpieza es pesimo, no te limpian las habitaciones, y la unica respuesta es .. UNA DISCULPA, lo peor es que es recurrente, en el te ma del desayuno, la leche agria, ARREPENTIDOS de estar en ese hotel CERO RECOMENDACION

Helpful?
N
Nidia
Verified booking
Standard Room
Stayed in Feb 24, 2025

"Exceptional"

10.0

El hotel esta bien ubicado y es comodo y limpio

Helpful?
J
Jorge Enrique
Verified booking
Standard Room
Stayed in Feb 18, 2025

"Excellent"

8.0

Excelente,altamente recomendable.

Helpful?
V
Victor
Verified booking
family
Standard Room
Stayed in Feb 2, 2025

"Exceptional"

10.0

Todo excelente

Helpful?
M
Manuel
Verified booking
Standard Room
Stayed in Jan 15, 2025

"Exceptional"

10.0

Todo bien

Helpful?
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