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8.9 / 10 Guest Rating

The Parkgate Hotel

Westgate Street, Cardiff, gb

The Parkgate Hotel - main view

About the Property

Luxurious Amenities
Indulge in the ultimate comfort at The Parkgate Hotel with its restaurant, fitness centre, and bar. Relax and unwind in style during your stay in the heart of Cardiff.

Modern Accommodations
Experience top-notch facilities in every room, from flat-screen TVs to safety deposit boxes. The private bathrooms are stocked with complimentary toiletries for your convenience.

Prime Location
Immerse yourself in the vibrant city life of Cardiff with popular attractions like Cardiff Castle and Motorpoint Arena just a stone's throw away. Book your stay now at The Parkgate Hotel for an unforgettable experience.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please note the Spa Thermal experience is available to hotel guests for 90 minutes at an additional cost of £30 per person Mon - Thurs and £40.00 per person Fri - Sun. Advance booking is essential. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Superior Queen Room - Photo 1
Superior Queen Room - Photo 2
Superior Queen Room - Photo 3
Superior Queen Room - Photo 4
1/4

Superior Queen Room

Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The double room features air conditioning, a wardrobe, a safe deposit box, an electric kettle, as well as a flat-screen TV. The unit has 1 bed.

21 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

Superior Queen Room

Non-refundable
Room Only
20% OFF$176.9

$141.52

Includes taxes & fees

Superior Queen Room

Non-refundable
Breakfast Included
20% OFF$209.65

$167.72

Includes taxes & fees
Deluxe King Room - Photo 1
Deluxe King Room - Photo 2
Deluxe King Room - Photo 3
Deluxe King Room - Photo 4
Deluxe King Room - Photo 5
1/5

Deluxe King Room

Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. This double room is air-conditioned and features a flat-screen TV, a wardrobe, a safe deposit box and an electric kettle. The unit offers 1 bed.

25 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

Deluxe King Room

Non-refundable
Room Only
20% OFF$208.02

$166.42

Includes taxes & fees

Deluxe King Room

Non-refundable
Breakfast Included
20% OFF$240.78

$192.62

Includes taxes & fees
Deluxe Junior Suite - Photo 1
Deluxe Junior Suite - Photo 2
Deluxe Junior Suite - Photo 3
Deluxe Junior Suite - Photo 4
1/4

Deluxe Junior Suite

The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite has carpeted floors, a seating area with a flat-screen TV, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.

36 sqm
Sleeps 4
1 Queen bed (151-180 cm wide)
Amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

Deluxe Junior Suite

Non-refundable
Room Only
20% OFF$276.81

$221.45

Includes taxes & fees

Deluxe Junior Suite

Non-refundable
Breakfast Included
20% OFF$309.58

$247.66

Includes taxes & fees
Superior Suite - Photo 1
Superior Suite - Photo 2
Superior Suite - Photo 3
Superior Suite - Photo 4
1/4

Superior Suite

This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV, a coffee machine, a seating area, a wardrobe as well as city views. The unit offers 2 beds.

55 sqm
Sleeps 4
1 Sofa bed (Variable Size)
1 Queen bed (151-180 cm wide)
Amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

Superior Suite

Non-refundable
Room Only
20% OFF$399.66

$319.73

Includes taxes & fees

Superior Suite

Non-refundable
Breakfast Included
20% OFF$432.43

$345.94

Includes taxes & fees
Deluxe Suite - Photo 1
Deluxe Suite - Photo 2
Deluxe Suite - Photo 3
Deluxe Suite - Photo 4
Deluxe Suite - Photo 5
1/5

Deluxe Suite

Featuring free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned suite features a flat-screen TV, a coffee machine, a seating area, a wardrobe as well as city views. The unit has 2 beds.

66 sqm
Sleeps 4
1 Bunk bed (Variable Size)
1 Queen bed (151-180 cm wide)
Amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

Deluxe Suite

Non-refundable
Room Only
20% OFF$429.15

$343.32

Includes taxes & fees

Deluxe Suite

Non-refundable
Breakfast Included
20% OFF$461.91

$369.53

Includes taxes & fees
Standard Double or Twin Room - Photo 1
Standard Double or Twin Room - Photo 2
Standard Double or Twin Room - Photo 3
Standard Double or Twin Room - Photo 4
1/4

Standard Double or Twin Room

1 King Bed269 sq feet Internet - Free WiFi Entertainment - 49-inch LED TVFood & Drink - Electric kettleSleep - Bed sheets Bathroom - Private bathroom, shower, a hair dryer, and towelsPractical - Safe, laptop workspace, and phoneComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningNeed to Know - Toothbrush and toothpaste not availableNon-Smoking

25 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

Standard Double or Twin Room

Non-refundable
Room Only
20% OFF$209.09

$167.27

Includes taxes & fees

Standard Double or Twin Room

Non-refundable
Breakfast Included
20% OFF$240.78

$192.62

Includes taxes & fees

Guest Reviews

8.9
Excellent5769 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the clean and spacious rooms.

Categories

Cleanliness8.3
Service9.3
Location9.3
Room Quality8.8
Amenities8.8
Value for Money8.8
Food and Beverage8.3
Overall Experience9.3

Select topics to read reviews

H
HawraaomOM
Verified booking
extended_group
Standard Room
Stayed in May 30, 2026

"Excellent experience surely will stay in this hotel if I ever revisited Cardiff again (:"

10.0

The bed was very comfortable The room size was excellent The location was a great bonus The staff very helpful Promptness of guest service Check in and check out both very impressive

None !

Helpful?
K
KarennzNZ
Verified booking
solo_traveller
Standard Room
Stayed in May 30, 2026

"My ideas"

9.0

The meals. Great choices for breakfast and the dinners excellent. I enjoyed how quiet the hotel is.

I didn't like looking at the walls of a building. People on their own should be given a room with an outlook.

Helpful?
E
EmailgbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 30, 2026

"Exceptional"

9.0

Smells lovely, staff attentive, clean comfortable room. Great breakfast choice.

Don't like large already used soap. Shampoo etc. prefer tiny one that is only for me!

Helpful?
V
VickigbGB
Verified booking
extended_group
Standard Room
Stayed in May 30, 2026

"Friends weekend away"

9.0

Fantastic hotel. Beautifully furnished & a relaxed vibe. Great location for shops/restaurants/bars. One of the best hotel breakfasts I've had. Bedroom was very spacious with all amenities (hairdryer, iron, bottled water) Bathroom provided full size products (Temple Spa shampoo, body wash etc). Lovely thermal suit/spa, albeit an extra cost to use.

Being rudely awoken at 5.30am, with a bin lorry right under our window, clearing hotel waste. Went on for at least 30 minutes. I did mention this to reception staff on check out. Would have been a 5 star review if it wasn't for this !

Helpful?
R
RossgbGB
Verified booking
couple
Standard Room
Stayed in May 29, 2026

"Exceptional"

10.0
Helpful?
N
NathangbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 29, 2026

"Exceptional"

10.0
Helpful?
N
NeilgbGB
Verified booking
couple
Standard Room
Stayed in May 26, 2026

"Excellent can’t praise it enough"

10.0

Everything fabulous hotel will definitely stay there again

Nothing

Helpful?
A
alangbGB
Verified booking
family_with_children
Standard Room
Stayed in May 26, 2026

"Very Good"

7.0

Food, staff, location were great

£50 charge for hotel to hold until you leave , if any damage they said in room , no forwarning of this charge until check in , and no fridge in what they call a deluxe room.

Helpful?
B
BexgbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 26, 2026

"Exceptional"

10.0
Helpful?
J
JoemarusUS
Verified booking
solo_traveller
Standard Room
Stayed in May 25, 2026

"I’m glad I chose this gem!"

10.0

The location is perfect! The amenities and facilities are just what I needed on my vacation. Most definitely are the staff!!! Everyone have been very helpful and accommodating. I’m glad I chose this hotel. It was worth every penny!!

None

Helpful?
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