Sofraga Palacio

Staff was wonderful. The beds were very comfortable. The location was great as well.

Location was great. Excellent service.

Great location just inside the walls. Very walkable, comfortable clean rooms,

We had the opportunity to stay at this hotel during a recent visit to Avila Spain. The hotel is located directly inside the main entrance to the city and is in fact built into the city walls- an amazing location! We upgraded to a premium room (#107) which had a Juliette balcony and was very spacious. In addition to the usual conveniences including a mini-fridge, coffee maker and a/c-heat the room was finished to a very high standard with top line furniture, accessories, linens and bath products. The room was extremely comfortable and quiet. This is probably the best hotel in the Best Western family we have stayed at. One odd feature was the climate control system which is apparently partially managed by the front desk staff and we discovered the a/c shut off in the middle of the night and we had to ask the desk agent to turn it back on. There is a very nice restaurant as well as a terrace (casual) restaurant and a "cafeteria" which served sandwiches and light meals. They did seem a bit overwhelmed and were short of staff in the restaurants, but everything was well prepared and tasty. The hotel features a spa which we did not have a chance to visit. The entire property is extremely well decorated and furnished and you can tell a lot of consideration went into the process of converting it to a hotel. Parking is limited (being inside the city) and you should reserve a place at the time you make your room reservation, the charge is $15 euro per night. Should you choose to not dine at the hotel restaurants, there are a dozen or so places a 10 minute walk away just outside the city walls, although I would avoid the ramen restaurant which is staffed by rude and unprofessional employees- we actually got up and left! Overall you could not ask for a better location or hotel in Avila. One nice thing about staying here is that after the tour groups have left for the day, you can wander the quiet city in the evenings and enjoy the atmosphere.

Sofraga Palacio is a beautiful property! Would absolutely recommend.

Superb unique property in stunning location, will definitely be returning, everything about it was good, Was a birthday visit, service and rooms excellent, set within city walls. Excellent parking, definitely a wow moment. So much more I could say but all positive

I ask for 2 beds and the room assigned to us was just 1 bed

Beautiful hotel in a beautiful setting right inside the city walls - we had dinner in the restaurant which was excellent and breakfast in the cafeteria - both meals fantastic quality and value for money - the staff were very friendly and helpful - will certainly be making another visit

A lovely welcome at reception from Carolina, very helpful and obviously happy in her work. A lovely lady. Food on outside terrace was excellent. I asked for a meal that was different to the menu, they happily provided. Superb service.

Top notch facility. The restaurant was great. Staff were friendly and helpful.