Best Western Colfax

We appreciated the front desk manager named Ivy.

When we checked into our room, the linens on the bed were soiled. The room was also dirty on calling the front desk. Ivy was very nice and she said I will get you another room and give you a discount. Just let me know at checkout when we went to check out the night managers said that moving us to a new room was enough and we wouldn’t be getting a discount. Even though we had to pack up all of our belongings and we had two pets and we had to move to a separate room on the second floor. The neighbors to our room on the second floor were extremely loud and had music going, and marijuana smoke was filling the hallway.

Great customer service, clean, comfortable bed

Facility was great.

Coffee was watered down and eggs were super dry

Was charged for staying at a place I never booked.

I booked online for Colfax WA. I was charged for WA and Colfax CA. Booking.com will not return my emails and give me a refund. I need to be contacted! (208) 628-3691, landline. shoshannahhollon@yahoo.com Please treat people right and refund money incorrectly charged!

comfortable beds

breakfast was very cold

I checked out this morning. When I checked in yesterday. They gave me room number 209. The room wasn’t cleaned. Trash can was dirty, toilet wasn’t flush. Only bed was made. The front desk clerk gave me another room 301. The counters in the bathroom wasn’t clean like the other one , trash was in the bathroom too but the bed was okay. . So I stayed. The water dispenser was broken in the gym.

Room and bed were very comfortable. Breakfast was adequate.

Shower head that lacks enough pressure and soap/shampoo dispensers that dispense a drop at a time and toilet tissue thin and very rough. Skimping on toiletries detracts from a guests comfort.

Very good experience overall!

Very spacious and clean

It was a 20 minute drive to where we were going