Hermann Hotel Pattaya

Hi Every year I go to Thailand.i find this hotel last years so i think this year i go to hermann hotel I stay here around 17 to 18 days.On the fourth day, when I returned to the room I check my safe box And I counted my money Someone come to my room and steal my money from safebox.I think the person who cleaned the rooms did it. I go talk with manager but manager only a smiling and say sorry.So I go to police station and report to police Please don't go this hotel because this hotel is not safe.nobody responsible😭😢🙏

Stayed here 5 times now. Clean nice rooms and friendly staff Close to everything

Can you update your mattress please? It feels like flat hardwood

Worst experience. Hotel is like abandoned hotel. Very few were staying!!! Staffs are superb. Location is excellent. But inside lift no fan and very hot. View is not so good. Old smelly towels.

Great position, nice room, Friendly staff Unfortunately missed most breakfast due to being hung over

Overall the stay was average. Not a hotel I would recommend. The pricing was higher than what the rooms were worth. Property and rooms were updated to a certain degree but you can tell it was cheaply done. All the staff were great except the night security person. The front desk failed to explain the guest policy and the night security person was not going to allow me and 3 of my visitors up to my room without paying extra per person after the two max guest according to my room size. As a paying customer, I should be able to bring as many guests and visitors to my room without being charged extra. If they other guests/visitors are staying the night, then I would gladly pay the extra charge but I refuse to pay the extra charge for any of my guests/visitors to come up to my room for any amount of time unless it’s to stay the night. I highly recommend staying any where else in the area. For the cost and customer experience at this hotel, I say go elsewhere for a better experience

Second Time, Great Hotel

Highly recommend ✔️

The room was very large with a big balcony, and the dinning area was magnificent. The hotel is beautiful to look at. The beach is right across the street and there are many shops and restaurants near the hotel.

First time in Pattaya money got pinched from the safe in the room. Food is basic and no variety, staff is ok, location is ok