Hilton Garden Inn Tours Centre

J’ai envoyé un mail pour apporter une modification à ma chambre, je n’ai jamais eu de réponse. J’ai eu froid et au réveil les draps étaient tout enlevés. La porte de la salle d’eau fermait difficilement. Et la vue n’était pas folle, cela aurait pu être évité si quelqu’un avait répondu à mon email.

Very clean and great service

We stayed here for four nights, and it was the perfect city for exploring the Loire valley. The hotel is ver “american”. It doesn’t have the charm of a European hotel, but the building is new, the rooms big and the bathrooms very comfortable. Towels were large, hot water really good. Staff were nice and helpful. Location is great, right by river Loire and the major avenue. Really, really liked this hotel.

Foi ótimo, localização maravilhosa e muito conforto no quarto

Worst Hilton stay ever. Door to room did not easily close and lock. On our last day cleaning staff did not make sure the door closed and locked. We were gone visiting Chambord for 8 hours. When manager told of the situation she responded “well what do you want ME to do?” No empathy whatsoever. She committed to having a technician fix the door while we were at dinner. Nothing got fixed. Worst managerial response on my 55 years of travelling.

Great location, clean and friendly professional service.

Non conforme à la réservation vue abominable chambre petite

Great Choice

Chambre non conforme à la resa Nous avions réserver une suite avec vu ……

Accueil agréable, très belle chambre, idéalement situé