WoodSpring Suites Elgin - Chicago

there was no breakfast

TV did not work Internet did not work No staff available to assist

The property does not have anything within walking distance. It is way off the expressway and I would not recommend to my worst enemy after the way I was treated. In addition they still charged me for 2 nights I did not stay because they threw me out on Friday and charged me money instead of giving back my security deposit.

This place offered to use a lint roller to remove pubic hair from the sheets on a bed I NEVER slept in. Then they put me on a DNR for complaining & demanding new sheets.

Great for a quick one night stay bed wasn't great pillows sucked but was clean quiet easy to check in

Very dirty on range

Waited about 20 min for staff to show up to check in during normal business hours. Tv remote was missing & floors were sticky. This place is more intended for people looking to stay long term rather than a few days. No matter what time of day, hallways were filled with somekind of smell, I believe maybe cooked food but unsure as well as someone could be heard having loud or argumentative conversations in their own room.

Smelled like old smoke, dirty

I was locked out of my room because of the latch on the door. Staff didn’t know what to do so I had to figure it out on my own to get back into the room. Also when I went out to get my food from uber around 11pm a man was sleeping in the lobby on the couch. And I also have a video of people arguing and being loud at 2-3am in the morning. I wouldn’t not recommend this hotel.