WoodSpring Suites Elgin - Chicago

I was impressed that the hotel had security separating the lobby to the guest rooms. What I wasn’t fond of was the other guest behaviors through the hallway , and how the room had a foul order.. The window had a stopper that only allowed you to open the window a couple inches creating it difficult to clear the air of the smell. We checked out early to find other accommodations more Suitable for our needs.

Smells like a skunk on fire. Beds are from a prison. This is not your ordinary hotel. This is a refuge for those in desperate need for a place to stay. If that’s where you are in life then proceed. If you have options, make this your last. Staff was very nice and helpful as they could be but don’t expect turndown service or towels. You will need a car. Office closes at 11~ish…sometimes. Bring candles, incense or some type of spray. Enjoy your stay.

The location

It was filled with drug addicts and shady people walking around all night. They’re not accommodating to your needs. They charge you for EVERYTHING! Nothing is complimentary. Their front desk close at 10pm. So if you didn’t receive what you need , you must wait until morning.

Checking in was relatively easy, staff were nice, room was mostly clean, and overall decently dog friendly. However concrete would have been more comfortable than the bed in our room. Guests outside smoking within 2 ft of the door meant that you had to walk through a cloud to get inside, on top of just how loud everyone was there. We averaged 4 hours of sleep at night regardless of how long we laid in bed. It wasn’t restful and we won’t be returning

Location and price

The discrimination

By far the worst, filthiest, stay I have ever had. Staff is unapologetically unaccountable when housekeeping services are repeatedly requested.