Roca Verde by Folias Hotels - Playa del Inglés

Great location , nice renovated apartment , but kitchen area very outdated s and dirty . Old cupboard’s , constantly blocked sink and cockroaches . Cleaning staff do as little as possible . Such a shame for a nice apartment block . We asked to be changed to a cleaner more modern apartment for our second week but were told this would cost €450.00 😂😂😂 . We would recommend for the location , near the beach restaurant’s and shopping , but make sure you see your apartment before you accept it .

We had a great welcome from Chris And she was helpful and friendly all the time. She talked to guest's at the pool regularly. She responded to requests quickly. The apartments are in a grest location. The bar advertised was closed. Apparently the apartments had not long been taken over. And they were in need of some TLC in the kitchens and bathrooms. The living room and bedrooms were fine. The beds were comfortable. Great views from balcony. The water unit for the room was too small to wash my hair and shower- ended up with cold showers. My friends water unit flooded and they were moved quickly to an adjacent room by Chris. The pools were both freezing cold so not very useable though we braved it a couple of times. The lifeguatd was very helpful and kept the area clean and tidy. We cannot emphasis enough how lovely all the staff were. Plus the cleaning service was very good. But the building needs some TLC including the wood on the balconies which is rough and splintery.

Great location as basic as it is it did us for what we needed friendly staff and chris was very helpful would stay again, avoid the nearest supermarket as its prices for so.e item differ to others by a euro per item worth walking another 5 mins

Many options to buy food, clothes and everything you need very close to Roca Verde aparthotel, the beach has many options with umbrellas, without umbrellas and restaurants around. During this time that I was here, I had no problems with parking, I always found a parking lot near or around the aparthotel. This property is not new or It is not luxurious but it is a place near the beach, and with everything around, what more can I ask for 🙏

Very poor condition and quality and not as advertised on the site. Poor cleanliness, public toilets and showers don’t have a door so no privacy, in the rooms a lot of rust, mould and holes all over. Beds are very uncomfortable, no hot water to shower with in bathroom or the public showers. Reception staff unhelpful and haven’t got a clue. The images and description of these apartments is very misleading and some very good photography skills

The property was ok, the pool was good. Parking is the major problem if guests have cars they should reserve some spaces in the area in front of the property otherwise parking is a nightmare if you hire a car like I did

Very pleasant and friendly staff but communication a bit lacking. For example, was not told I had to ask for a specific key to access the room safe until I told them I couldn’t open it. Also took over a day to fix a problem with balcony door. Finally was told gates were open 24/7, but late one night I had to wait outside to get into property until janitor luckily walked by to let me in

I had a great time staying here. They have 2 swimming pools and a jacuzzi. Lovely place and very clean. Close to the beach.

Room was spacious with everything you need. Nice view from balcony and close to beach(5-6minutes walking distance) Supermarket and restaurants nearby.

Internet was awful! No connection for days. It was dirty! Only bed sheets looked clean. Beds are also not comfortable. But it’s in a good location, easy to access the beach, and many options for restaurants/bars.