Hotel Casa Maraf - Isla Mujeres

Well priced.

Llegando me dieron una habitacion muy pequeña que no era la de las fotos, y nisiquiera tenia ventanas mas que una sobre em pasillo sin luz, me cambiaron de habitacion y en las dos habia cucarachas, la recepcion siempre vacia y el primer dia ni siquiera hicieron la limpieza de la habitacion

The safe on our room wasn’t attached to anything, you could literally pick it up off the shelf and walk out with it.

We just needed to unexpectedly crash for one night. This did the trick. It is close to everything we needed, AC and shower were working and it was OK for the price. It is very clean. We did not have hight expectations for 60USD/night.

The property was inexpensive at $110 CAD a night, it was clean & the staff responsive when I asked for a blanket (there were only sheets) & toilet paper. It was close to the beach & restaurants. The pictures are not representative of the space. It is very small & some of the lights do not work. One morning we had no water & the next - just cool water however at least we could shower. Our view was of a cement wall however we did have a balcony.

People are very kind, helpful. If you want a big resort, this isn’t for you, but if you want a clean place to stay across the street from the ocean, this is it, you are in the middle of everything, walking distance to everything. We had a private room with a large balcony. I stay last week and am headed back Wednesday for the rest of my trip. I love the island , the waters are absolutely beautiful, the locals are great.

The only nice thing was drinking water in the lobby. Room smelled toxic, like sewer entire time. Beds are full size, hard. All linens stained. No shampoo body wash, just one bar soap. No hair dryer, no bathroom shelf like advertised. Sliding glass outside to little balcony but you can see the outside. Most Electrical outlets do not work. Very noisy especially when raining, the rain guards create so much noise. One sheet to cover. False advertising!!!!

Low price is not worth it. Place is filthy. Dirty room, dirty sheets, dirty towels. Front desk tried to say it was oxidization, but other hotels in area that I’ve stayed at don’t have this issue. Pictures on web not accurate at all. Rooms are tiny, with absolutely no amenities. Place is cheap and location is great, but that’s the only good thing. Inoperable bathrooms. No manager on site to address issues. Place was inhabitable and hotel refused to refund our money without us being able to stay one night of our 5 night booking.

Didnt like that there was only enough water for 1 person to shower. Had to use bottles of water for husband to shower. Other than that no complaints

The room was extremely small, almost cruise ship size. The only window that opened was to a communal hallway so it couldn't be used. No matter how many times we asked for our room to be cleaned, it was only done 4 times in 10 days. There is not a single chair in the hotel in case you wanted to sit down. If you happen to be on Isla Mujeres and needed a place for 1 night it would be ok, but if you are staying for any lenght of time there are many better options available.