Hotel Casa Maraf - Isla Mujeres

bei Regen stand unser Zimmer total unter Wasser, mussten daraufhin das Hotel verlassen, da uns kein anderes Zimmer abgeboten wurde

The room was size wise was good. Bathroom was too small. Our shower was plug. At the moment of check out was nobody at the counter so, we left the key and controllers at the counter.

This property is located within walking distance of all the attractions on the north end. That’s all I can say good. The rooms are certainly not what is pictured. Very uncomfortable bed, only provided with a sheet. No blanket or quilt. Only given 2 towels for a 6 day stay. Requested new towels 2 days before we were given towels with holes all in them. No wash cloth or floor mat. Cold showers as well. I will not stay here again or recommend this hotel to anyone else.

We were pleasantly surprised. Check in was quick, the room was clean and modern. The beds were comfortable with pillow top mattresses. They were firm beds. The bathroom is a good size. The shower is large, and has a big modern "rain" type shower head. There is very little space around the sink to put your toiletries, but there is a lower shelf below it. HOT water, but it takes a couple minutes for it to get through, and great water pressure. Almost too much in the sink, which would splash us almost every time. Hahaha. The closet is a decent size and included a safe which we did not use. We were there for 8 days and did not require maid service, so can not comment on that. Do Not Disturb sign is our friend. Our room was not tiny as others described. There were big sliding glass windows out to a small deck, although the stucco walls around the deck were too high to see over, so no view. Based on the building, it appears that only the 4 rooms at the front of the building would have one. There is a single plug outlet each on the outer side of the bed, and a double at the inner side over the nightstand. All worked. No coffee maker, mini fridge or microwave. Spanish music at the establishment across the street can be heard from noon to midnight. Each time it rains, your room floods with about an inch of water, and covers most of the floor. We had to slosh around for 3 days of our visit. It comes in through the sliding glass doors. Each guest we spoke to said same

Do not stay in this hotel. There was no water in the hotel entire period of the time we stayed in there. Went to the beach and came back with wet clothes and no water to shower, or toilet can’t be used either. Such a horrible experience. Had to buy 5 water bottles each at $5 just to get by. Ughhhhh.

Cerca del centro

Muy mal servicio la recepción siempre slla llegamos y no estaba lista la habitación la pantalla smart tv se desprogramaba nos dieron la habitación 202 no servia la ventana no cerraba como llovio se metio el agua y deji de llover y aun se seguia metiendo el agua papel de rollo pareciera que te lo dan empezado la recepcionistas te quiere gritar es una Argentina mal encarada yo le dije qué me respetara qué yo soy Mexicana y que ella no qué aqui no iba a venir a gritar me dijo si quiere lo regreso el Dinero, la verdad no creo que pudiera porqué en este hotel todo se hace por reserva y el cargo se me hizo en mi tarjeta

Todo bien Muy buena ubicación

Solo tuvimos un pequeño problema con el aire acondicionado

Muy céntrico para llegar del ferry caminando y moverte en toda la isla