Home2 Suites By Hilton Bend, Or

Clean room. Helpful staff.

Uneventful

Yes

Nice, clean

The parking lot abutted to a safe rest village (for homeless people)

I would definitely stay here again. Check-in was easy, and they accommodated our request for a late checkout. We had a little kitchenette in our room. We didn't use much of it, but greatly appreciated having a full size refrigerator/freezer to keep things from our cooler preserved overnight. The location was very convenient. The bed was the best of our seven-day driving trip, and the bathroom had kleenex! (which seems to be a "luxury" nowadays in most hotels.)

When I arrived, the staff were unable to check guests in because their "system wasn't processing credit cards." I explained that I already paid through hotels.com but they weren't able to get me my room. I only had 45 minutes between events at the conference i was attending, so it was really disappointing as i had been up traveling since 4 am. There were half a dozen guests who were also waiting. The staff were friendly and kind, but they were obviously overwhelmed by such an issue. Then once they were able to check me in, I rushed up to my room, now late for the dinner and upon opening the door, the room was full of construction materials and not in any condition to check in to. So then I had to go back to the desk, explain the situation and get a new room. Only to rush back out the door to drive across town for a dinner I was already late to. Not a great experience.

Great to have a car wash right next door as well.

Hotel and staff were great! Very welcoming!

Clean and comfortable rooms. Easy to park. Friendly and helpful desk people.

Clean, friendly, cozy but new!

No complaints