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9 / 10 Guest Rating

The Ritz-Carlton, Mexico City

Avenida Paseo de la Reforma 509, Cuauhtemoc, Mexico City, mx

The Ritz-Carlton, Mexico City - main view

About the Property

Luxurious Amenities
Experience unparalleled luxury at The Ritz-Carlton, Mexico City with a fitness centre, terrace, indoor pool, and concierge service.

Exquisite Dining
Indulge in culinary delights at the hotel's restaurant and bar, offering an à la carte or American breakfast for a delightful start to your day.

Prime Location
Conveniently located near iconic landmarks such as The Angel of Independence and Chapultepec Castle, The Ritz-Carlton, Mexico City is the perfect choice for discerning travelers.

To experience the epitome of luxury and hospitality at The Ritz-Carlton, Mexico City, book your stay now!

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe King Room with Park View - Club Lounge Access - Photo 1
Deluxe King Room with Park View - Club Lounge Access - Photo 2
Deluxe King Room with Park View - Club Lounge Access - Photo 3
Deluxe King Room with Park View - Club Lounge Access - Photo 4
Deluxe King Room with Park View - Club Lounge Access - Photo 5
Deluxe King Room with Park View - Club Lounge Access - Photo 6
1/6

Deluxe King Room with Park View - Club Lounge Access

This double room features a hot tub. The spacious double room provides air conditioning, a mini-bar, as well as a private bathroom featuring a bath and a shower. The unit features a tea and coffee maker, city views, an outdoor dining area and chocolate is featured for guests. The unit offers 1 bed.

40 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerAir conditioningHair dryerBathrobe

Deluxe King Room with Park View - Club Lounge Access

Non-refundable
Room Only
20% OFF$3,856.52

$3,085.22

Includes taxes & fees
Deluxe Queen Room with Two Queen Beds and Park View - Club Lounge Access - Photo 1
Deluxe Queen Room with Two Queen Beds and Park View - Club Lounge Access - Photo 2
Deluxe Queen Room with Two Queen Beds and Park View - Club Lounge Access - Photo 3
Deluxe Queen Room with Two Queen Beds and Park View - Club Lounge Access - Photo 4
1/4

Deluxe Queen Room with Two Queen Beds and Park View - Club Lounge Access

The hot tub is a top feature of this double room. The spacious double room features air conditioning, a mini-bar, as well as a private bathroom boasting a bath and a shower. The unit has a tea and coffee maker, city views, an outdoor dining area and chocolate is available for guests. The unit has 2 beds.

44 sqm
Sleeps 3
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerAir conditioningHair dryerBathrobe

Deluxe Queen Room with Two Queen Beds and Park View - Club Lounge Access

Non-refundable
Room Only
20% OFF$3,856.52

$3,085.22

Includes taxes & fees
Deluxe King Room with Terrace and Park View - Photo 1
Deluxe King Room with Terrace and Park View - Photo 2
Deluxe King Room with Terrace and Park View - Photo 3
Deluxe King Room with Terrace and Park View - Photo 4
Deluxe King Room with Terrace and Park View - Photo 5
1/5

Deluxe King Room with Terrace and Park View

Guests will have a special experience as the double room offers a hot tub. The spacious double room provides air conditioning, a mini-bar, as well as a private bathroom featuring a bath and a shower. The unit features a tea and coffee maker, city views, an outdoor dining area and chocolate is provided for guests. The unit offers 2 beds.

40 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerMinibarShowerAir conditioningHair dryerBathrobe

Deluxe King Room with Terrace and Park View

Non-refundable
Room Only
20% OFF$3,541.58

$2,833.26

Includes taxes & fees

Deluxe King Room with Terrace and Park View

Non-refundable
Breakfast Included
20% OFF$3,636.06

$2,908.85

Includes taxes & fees
Deluxe Queen Room with Two Queen Beds, Terrace and Park View - Photo 1
Deluxe Queen Room with Two Queen Beds, Terrace and Park View - Photo 2
Deluxe Queen Room with Two Queen Beds, Terrace and Park View - Photo 3
Deluxe Queen Room with Two Queen Beds, Terrace and Park View - Photo 4
1/4

Deluxe Queen Room with Two Queen Beds, Terrace and Park View

Guests will have a special experience as the double room offers a hot tub. The spacious double room provides air conditioning, a mini-bar, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.

41 sqm
Sleeps 3
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerAir conditioningHair dryerBathrobe

Deluxe Queen Room with Two Queen Beds, Terrace and Park View

Non-refundable
Room Only
20% OFF$3,541.58

$2,833.26

Includes taxes & fees

Deluxe Queen Room with Two Queen Beds, Terrace and Park View

Non-refundable
Breakfast Included
20% OFF$3,636.06

$2,908.85

Includes taxes & fees
Deluxe Guest Room with 1 King, City view - Photo 1
Deluxe Guest Room with 1 King, City view - Photo 2
Deluxe Guest Room with 1 King, City view - Photo 3
Deluxe Guest Room with 1 King, City view - Photo 4
Deluxe Guest Room with 1 King, City view - Photo 5
Deluxe Guest Room with 1 King, City view - Photo 6
1/6

Deluxe Guest Room with 1 King, City view

This double room features a hot tub. The spacious double room provides air conditioning, a mini-bar, as well as a private bathroom featuring a bath and a shower. The double room offers a tea and coffee maker, city views and chocolate. The unit offers 1 bed.

40 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerAir conditioningHair dryerBathrobe

Corner, Deluxe Guest room, 1 King, City view

Non-refundable
Room Only
20% OFF$4,246.51

$3,397.21

Includes taxes & fees
Deluxe Guest room with 2 Queen, City view - Photo 1
Deluxe Guest room with 2 Queen, City view - Photo 2
Deluxe Guest room with 2 Queen, City view - Photo 3
1/3

Deluxe Guest room with 2 Queen, City view

This double room features a hot tub. The spacious double room features air conditioning, a mini-bar, as well as a private bathroom boasting a bath and a shower. The double room offers a tea and coffee maker, city views and chocolate. The unit has 2 beds.

44 sqm
Sleeps 3
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerAir conditioningHair dryerBathrobe

Deluxe Guest room with 2 Queen, City view

Non-refundable
Room Only
20% OFF$3,305.36

$2,644.29

Includes taxes & fees

Deluxe Guest room with 2 Queen, City view

Non-refundable
Breakfast Included
20% OFF$3,399.85

$2,719.88

Includes taxes & fees
Deluxe Corner King Room with City View - Photo 1
Deluxe Corner King Room with City View - Photo 2
Deluxe Corner King Room with City View - Photo 3
Deluxe Corner King Room with City View - Photo 4
Deluxe Corner King Room with City View - Photo 5
Deluxe Corner King Room with City View - Photo 6
Deluxe Corner King Room with City View - Photo 7
Deluxe Corner King Room with City View - Photo 8
Deluxe Corner King Room with City View - Photo 9
1/9

Deluxe Corner King Room with City View

This double room's standout feature is the hot tub. The spacious double room offers air conditioning, a mini-bar, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.

48 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerAir conditioningHair dryerBathrobe

Deluxe Corner King Room with City View

Non-refundable
Room Only
20% OFF$3,935.26

$3,148.21

Includes taxes & fees
Deluxe Corner Queen Room with Two Queen Beds and City View - Photo 1
Deluxe Corner Queen Room with Two Queen Beds and City View - Photo 2
Deluxe Corner Queen Room with Two Queen Beds and City View - Photo 3
Deluxe Corner Queen Room with Two Queen Beds and City View - Photo 4
Deluxe Corner Queen Room with Two Queen Beds and City View - Photo 5
1/5

Deluxe Corner Queen Room with Two Queen Beds and City View

The hot tub is the standout feature of this double room. The spacious double room features air conditioning, a mini-bar, as well as a private bathroom boasting a bath and a shower. The double room provides a tea and coffee maker, city views and chocolate. The unit has 2 beds.

59 sqm
Sleeps 3
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerAir conditioningHair dryerBathrobe

Deluxe Guest room, 2 Queen, City view

Non-refundable
Room Only
20% OFF$3,031.76

$2,425.41

Includes taxes & fees

Deluxe Guest room, 2 Queen, City view

Non-refundable
Breakfast Included
20% OFF$3,668.75

$2,935

Includes taxes & fees

Guest Reviews

9
Exceptional214 verified reviews
AI Summary

Guests highly rate the friendly and helpful staff and frequently praise the great views from rooms.

Categories

Cleanliness8.5
Service9.9
Location9.5
Room Quality8.4
Amenities8.9
Value for Money8.4
Food and Beverage9.0
Overall Experience9.4

Select topics to read reviews

P
PabloclCL
Verified booking
couple
Standard Room
Stayed in Jun 15, 2026

"Exceptional"

10.0
Helpful?
M
Matthews SabinobrBR
Verified booking
solo_traveller
Standard Room
Stayed in Jun 5, 2026

"Very Good"

7.0
Helpful?
B
BRICEÑOpePE
Verified booking
family_with_children
Standard Room
Stayed in May 25, 2026

"Exceptional"

10.0
Helpful?
T
tsaohARCADIA, CALIFORNIA
Verified booking
Couples
Standard Room
Stayed in May 7, 2026

"$1500/night. For noise they can’t fix"

4.0

Insulation is so bad you feel like you’re sleeping next to a truck stop and autobahn. The mattress is so dented it was difficult to sleep. Staff was excellent. Location is fine.

Helpful?
R
Rafael varagonesES
Verified booking
couple
Standard Room
Stayed in May 6, 2026

"RELACION CALIDAD PRECIO MUY MALA POR EL RUIDO QUE NO DEJA DESCANSAR"

4.0

Ubicacion, vistas, amplitud de la habitacion, atencion del personal. Muy atentos intentaron arreglar el problema del ruido cambiando a una habitacion Suite lujo. pero seguia con problemas de ruido EXTERIOR.

mucho ruido de la CALLE, NO SE PUEDE DORMIR HAY QUE USA TAPONES DE CERA. NO ESTA INSONORIZADO DEL EXTERIOR. SOBRE TODO LAS HABITACIONES QUE DAN AL JARDIN.

Helpful?
M
MoirtyPARADISE VALLEY, ARIZONA
Verified booking
Couples
Standard Room
Stayed in Apr 28, 2026

"Cipriana Dinner Shines Despite Hotel's Shortcomings"

8.0

The lack of an outdoor pool was disappointing. Minor room issues were a bit annoying. The lack of consideration for a Bonvoy status guest who could not access the lounge was downright disheartening. Dinner at Cipriana, however, was truly outstanding. Exceptional service and delicious food in a stylish room made for a genuinely special experience.

Helpful?
T
thebigvcRANDOLPH, MORRIS COUNTY, NEW JERSEY
Verified booking
Family
Standard Room
Stayed in Apr 7, 2026

"Poor experience and a Safety concern"

2.0

I was genuinely looking forward to this stay, having had consistently strong experiences across several Ritz-Carlton properties. As a Bonvoy member and loyal guest, I came in with high expectations. We were visiting to celebrate my wife’s birthday, and while the room was nicely prepared, that was unfortunately the highlight of our stay. The spa was adequate, but unremarkable. More concerning, however, was the shared use of the gym between hotel guests and building residents. What began as a simple question to another individual about a yoga mat escalated unexpectedly. The individual became confrontational, emphasizing that he was a resident, and his behavior quickly turned aggressive—not just toward me, but others in the space. The situation escalated to the point where I felt unsafe. Security was called, and in their presence, the individual made a statement to the effect of, “I will have my bodyguards remove you from my country.” Given the nature of that comment, I expressed to security that I considered it a threat and requested that the matter be escalated appropriately. What was most disappointing was the response from hotel management. Rather than prioritizing the safety and comfort of hotel guests, the situation appeared to be handled in a way that deferred to the resident, despite the behavior that had occurred. The lack of a decisive and guest-focused response was deeply concerning. Lastly, the Ritz Carlton advised that it would give me a call - to no avail!

Helpful?
E
EdnamxMX
Verified booking
couple
Standard Room
Stayed in Apr 4, 2026

"Exceptional"

10.0

Great service, beautiful and spacious rooms and spectacular city views. Everything was perfect .

Helpful?
S
SunilgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Apr 3, 2026

"Not worth the price and location away from central"

6.0

The view from the balcony is spectacular!

This hotel elevators are a maze. I had to change 3 sets of elevators to get to my 43 floor room! Its ridiculous and confusing. The price for room is ridiculous for a mediocre room! The building is shared by SAP office goers who frequently stare at you. The restaurant is over priced and mediocre again. Not the Ritz Carlton style at all

Helpful?
R
RAFAELptPT
Verified booking
couple
Standard Room
Stayed in Mar 19, 2026

"Exceptional"

10.0
Helpful?