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9 / 10 Guest Rating

Hotel Unknown

559 Calle 53, Centro, Mérida, YUC, 97000, Mérida, MX

Hotel Unknown - main view

About the Property

Discover the charm and comfort of Hotel Unknown, nestled in the heart of Mérida, where modern amenities meet authentic local culture.

Recreation and Relaxation
Dive into our refreshing outdoor pool, perfect for unwinding after a day of exploring. Enjoy sunny afternoons lounging poolside, or savor a delicious drink from our bar/lounge.

Gourmet Dining Experience
Indulge in a satisfying meal at our on-site restaurant, and start your day right with a complimentary continental breakfast served daily from 7:30 AM to 11:00 AM.

Comfortable Accommodations
Relax in one of our 20 air-conditioned rooms, each featuring a private balcony or patio and flat-screen television to enhance your stay. Stay connected with complimentary Wi-Fi and enjoy the convenience of cable programming.

Book your unforgettable stay at Hotel Unknown and experience the best of Mérida today!

Facilities & Amenities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Continental breakfast
Designated smoking area
Concierge service
Free breakfast
Safe-deposit box at front desk
Tours/ticket assistance

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Pool access available from 10:00 AM to 9:00 PM.Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9
Exceptional246 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good location.

Categories

Cleanliness8.5
Service9.9
Location9.5
Room Quality8.4
Amenities8.9
Value for Money8.9
Food and Beverage8.5
Overall Experience9.4

Select topics to read reviews

C
Cuauhtemoc Lacunza de los
Verified booking
family
Standard Room
Stayed in Jul 27, 2025

"Exceptional"

10.0

Un Hotel increíble, desde las instalaciones muy limpias, la alberca muy agradable con una vista espectacular, el desayuno muy rico y la atención del personal es excelente,volveremos.

Helpful?
C
Cesar
Verified booking
family
Standard Room
Stayed in Jul 24, 2025

"Exceptional"

10.0

Photos don’t do justice! Very peaceful and beautiful inside. Our 4 year old loved the pool and breakfast.

Helpful?
D
David
Verified booking
partner
Standard Room
Stayed in Jul 15, 2025

"Exceptional"

10.0

Es un lugar muy bonito y relajante, cuidado, limpio y acogedor, la alberca pequeña pero tranquila para solo descansar, el jardín bonito. Regresaré sin duda

Helpful?
E
Eugenia
Verified booking
Standard Room
Stayed in Jul 11, 2025

"Exceptional"

10.0

I love this hotel. I am moving to Merida and I wanted a Merida type hotel not a big chain hotel and I found the best with hotel unknown the rooms are set up very nicely. The toiletries are excellent. I have a room with a pool. it’s delightful and the staff has been outstanding. They don’t speak a lot of English and I don’t speak a lot of Spanish but we work together to get the very best outcome for me. They were so very helpful. I could stay here forever.

Helpful?
G
GUILLERMO LIÑAN
Verified booking
family
Standard Room
Stayed in Jul 10, 2025

"Exceptional"

10.0

Todo excelente

Helpful?
C
CRISTINA
Verified booking
Standard Room
Stayed in Jul 8, 2025

"Exceptional"

10.0

Es un lugar super acogedor, me senti muy segura!

Helpful?
C
Cynthia
Verified booking
family_with_children
Standard Room
Stayed in Jul 3, 2025

"Exceptional"

10.0

Lo que NO me gustó, fue que me salió una iguana en la taza del baño y NO pudimos usar ese baño… y también que NO tienen buena señal de internet….

Helpful?
A
Aissa
Verified booking
Standard Room
Stayed in Jul 1, 2025

"Exceptional"

10.0

Me encanto todo muy limpio y el personal muy amable

Helpful?
A
Adriana
Verified booking
partner
Standard Room
Stayed in Jun 23, 2025

"Excellent"

8.0

Sí pude descansar, que era lo que más quería. Es un lugar pequeño, tranquilo y limpio. Les hace falta dejar una cobija en las habitaciones o al menos que puedan ser bajo solicitud, pero nada del otro mundo. Normalmente soy muy picky con la limpieza, pero en general, limpio y agradable de estar. Agradezco que la piscina estuviera limpia. Sí volvería en otra ocasión.

Helpful?
L
Lorena
Verified booking
partner
Standard Room
Stayed in Jun 13, 2025

"Excellent"

8.0

Es regular, limpio las personas muy amables, y buena atención

Helpful?