Homewood Suites By Hilton Columbus Easton, Oh

It was a very nice hotel, great location, clean.

Hard beds and we had to put our trash and ask for clean towels and wash clothes daily and toilet paper when needed.

I like the 1 bedroom suite for the space. I liked that you had to use your key to access elevator, stairwell, pool/gym, etc. to keep non-guests out. Close to Easton (but not necessarily walkable due to having to cross major roads that were very busy)

This was connected to Hilton Garden (I believe) and the Homewood Suites front desk was most often unoccupied so we always had to walk around to the other desk to get someone and then walk back to the Homewood desk. Not very “Welcoming”. The breakfast was vey limited and iffy-Out of eggs and tortillas for their breakfast burritos (not really a burrito then?) Out of waffle mix. No juice options, only coffee/tea. Gross container of dirty water (for dishes) sitting out. Not super clean around food area, including the silverware which I had to pick through to find one that didn’t look dirty.

Location

Nothing really but improvement should be constant

Nothing at all horrible service and I want my money back .

It was the worst hotel I’ve ever stay at .

location was great & size of room

no linen for pullout couch only two towels for a family of 4 for two nights had to pick up supplies at front desk pool was freezing breakfast was awful food ran out by 9 am no plates

We were not able to get into room until 630pm. key cards wouldn’t work after three trips to desk. No duvets. We used sofa bed and no blankets available. They gave us a duvet cover to use as a blanket. They were extremely short staffed. They staff were patient and kind. Hotel was nice.

Property was nice and breakfast was good.

SEVERAL cars got broken into overnight, including ours(17 to be exact). The police informed us that this happens at this hotel all the time. The staff never informed of this at check in. For such a nice area, can’t believe this is happening.

Price was good love the full kitchen property was clean.

Hotel was clean. The pillows are not comfy. We requested additional towels for the room since we were short one, and they were never delivered. A window on the 6th floor was broken and missing while we were there. Two cars in the parking lot had windows broken out during our stay. The parking lot needs additional security.

cleanliness of my room did not meet my expectations AT ALL! I came in and had to basically clean my kitchen. I did not take a picture of the dirty plate (I did take it to front desk) the plate look like someone ate and put it back in the cabinet still had hard food caked on. I have attached photos My second issue is our key cards over the course of our stay we were issued about 6 different key cards because they just stopped working , My mom somehow got stuck on the lower level and the one worker she seen down there told her she couldn’t help her , she had to stand in the elevator until it came back up to the mail lobby to flag someone down for help. I’m not asking my stay be free but paying $150 having to deal with this .