Blue Ocean Apartments

Excellent service!!

The view from our hotel room was fantastic. That is about the only fantastic thing about this hotel. No sign on building. The "smart" elevators were such a pain. They would stop at the wrong floor, go back down when people still needed to go up, and would reset. The paint job in the room was absolutely horrendous and they even painted the bathtub. In the bathroom, there was no venting system, the faucet handles were loose, and looked like a towel rack came off in the shower because there was only one handle. We were only offered 2 shower towels, 2 washcloths, and 2 beach towels for the 5 days we were there, along with just one roll of toilet paper. When asked for new towels, they said they didn't offer that service and we would have to pay for laundry, and also buy detergent. That would have been nice to know ahead of time. They also did absolutely no housekeeping to our room. No cleaning supplies, trash bags, or paper towels were left for us either, when it was apparent that we were supposed to be our own housekeepers after calling to question this. The outlet that the microwave was plugged to was also hanging off the wall which is a safety hazard. Knobs on the cabinets didn't even match and the mirror was chipping away. We didn't even have a remote when we got there. The staff who brought us the remote were fast at responding, nice and deserve to be acknowledged. I feel horrible for this staff because the way the owner's take care of their hotel is atrocious

I booked with Expedia and bought there travel travel insurance After I got to the hotel and contacted Expedia they kept brushing me off and telling me excuse after excuse and making me run after there property manager and didn’t give towels and the bathtub had chipped paint so after being pushed off and placed around with I just left the hotel and booked with a different hotel I guess the hotel insurance is all bs

Everything was great, clean etc. only drawback was hard to get towels

A had trouble to pick up the car

Absolutely never stay here, I am leaving at 5am because there is literally roaches crawling all over the room. Absolutely the most disgusting place I’ve ever stayed

Everything is so old on this property and smells terrible cigarrete

The property was in a very good location near the water. Scenic views as soon as u step outside. It was reasonably priced and I believe we got what we paid for. We needed place to rest our weary heads and we got it.

The whole experience was just ok. Just beware BRING YOUR OWN TOWELS. Had 4 guests with me. They gave me 2 beach/ pool towels and 2 bath towels. And explained to me they gave me 4 towels which is true but not 4 to bath with. Told me I would have to pay for laundry . They accommodated and gave me two extra towels but the house keeping took two of the bath towels I already had so I was still left with two bath towels. Also if you have a late checkout you will most definitely have to pay the horrible valet that took forever . AC vent was dripping and turned into a puddle. Security sucked for I was waiting 45 minutes with them because they “couldn’t find” my reservation. Also learn to speak Spanish because no one spoke English. Pictures don’t look the same . Was a bit run down and definitely needed an update. (My room had weird children’s paintings on the wall lol). Beds felt like a brick to sleep on. Couldn’t even get on WiFi. Only thing really that was perfect was the beach access.

The location, Vallet parking it’s very good. We didn’t like, about is we stay dead for basically 10 days and no one came to clean oil change The towels and sheets, no reposition of soap and toilet paper, and garbage need to be removal by us.