Elk River Hotel

Beautiful old facility. Location is beautiful by the river. Old brick road. Very quaint setting.

The grounds are unkempt. The lobby was in need of care and decoration. There was a pile of stuff sitting on a bench or chair when you first walk in. There was a giant wasp in the bathroom flying around the shower ... didn't see it until I was showering. There was a non English speaking gentleman at the desk when I went to check out could not understand me and I could not get a receipt. I think the place could be fabulous with good management.

We stayed in the bird song room. It was a separate building with a balcony that overlooked the elk river. We had to leave early so didn't have breakfast. Cafe had good pizza and beer selection.

We did not stay with you. We arrived Tuesday at 530 and there was no one at the desk. There were no instructions or directions given to where our room was supposed to be. We called the number twice and no one answered. We sent an email to this address and there was no response. My husband started knocking on doors that said employees only. He eventually found a guy, who had no idea what to do, so the guy called the house keeper, Emily. Emily told him where our room was so he showed us to the carriage house and we went up a bunch of rickety steps to look at the room. No thank you. She eventually showed up and acted like we were supposed to know where the room was, know there was more than one building, and know the key was in room. She suggested we just keep looking in rooms until we found one that was vacant. She said no one is at the desk Tuesday evenings (but according to the hours on the door the cafe was supposed to be open, but wasn’t). Why would I stay somewhere that allows unmonitored 24 hr entry to the premises, the phone isn’t answered, and the building I was supposed to stay in appears to be a fire trap? I told Emily we were leaving and wanted a refund. She said she couldn’t do it and told me to call Booking.com. I called them and they said to talk to the property manager. This is what I told Emily and then all of the sudden she could issue a refund and appeared to take care of it. I’m still waiting for it, I do not believe she actually did it. I’ve done plenty 0f late check ins at other locations. There is always an envelope with a map, the site/room number circled, and any necessary instructions. If I call the phone is always answered. This business is run terribly, and I will never recommend it.

Really nice glamping dome right on the river.

Rooms were beautiful and beds super comfortable! Loved that one of the Braxxie chairs is close by!

Stayed in one of the glamping tents. It was a cool experience. Could have been cleaner. It was

The deck was extremely nice. Parking was absolutely terrible. No designated parking. The dome was not clean thoroughly prior to getting there and the kitchenette was not restocked and the coffee pot was broken. Other than these things, it was a nice stay though. The deck redeem the whole thing.

We had absolutely no problem staying at Elk River except our stay wasn't long enough. The young lady who registered us in at 8pm was lovely and another young lady saw us at our car, in the rain, getting our luggage and stopped to help us carry it all to our room. Our Bird Song room was wonderful and clean, we enjoyed every minute except it was just too short. We travel quite a bit from through West Virginia and Elk River will definitely be a stop along the way, making sure we stay a few days to really enjoy it.

Very beautiful and quiet area. But be aware there are steep stairs to some rooms.

Easy access off I-79 and a welcome change from the cookie cutter sleep cheap places that I have historically frequented. The room was 100% as shown in the photos and was a clean, quiet, comfortable place to stay. On-site bar and dinner offerings were great. My only regret was that I had to get up early and get back on the road so I missed out on what was likely a nice breakfast in their cafe. I'll be going back!