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9.2 / 10 Guest Rating

Conrad Tulum Riviera Maya

Carretera Cancun Tulum 307, Tulum, mx

Conrad Tulum Riviera Maya - main view

About the Property

Luxurious Accommodations
Experience luxury at its finest with air-conditioned rooms equipped with modern amenities such as a coffee machine, minibar, and flat-screen TV. Selected rooms even come with a kitchen for added convenience. Rest comfortably on the plush bed with premium bed linen provided.

Dining Excellence
Indulge your taste buds at our on-site restaurant offering a delectable array of American, Caribbean, and Greek cuisine. Special dietary needs are catered to with vegetarian, vegan, and gluten-free options available upon request. Enjoy a culinary journey without leaving the comfort of the resort.

Exciting Leisure Activities
Unwind by the outdoor swimming pool, stay active at the fitness centre, or explore the area on the complimentary bikes provided. For families, there's a children's playground and kids' club. With cycling and car hire options nearby, adventure awaits just outside our doors.

Book your stay at Conrad Tulum Riviera Maya for an unforgettable luxury experience amidst the beauty of Tulum.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

King Room with Partial Ocean View - Photo 1
King Room with Partial Ocean View - Photo 2
King Room with Partial Ocean View - Photo 3
King Room with Partial Ocean View - Photo 4
1/4

King Room with Partial Ocean View

This triple room features a balcony, seating area and plunge pool

52 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Partial Ocean View Guestroom with King Bed

Non-refundable
Room Only
20% OFF$523.45

$418.76

Includes taxes & fees

Partial Ocean View Rm-king

Non-refundable
Breakfast Included
20% OFF$684.45

$547.56

Includes taxes & fees
King Room with Tropical View - Photo 1
King Room with Tropical View - Photo 2
King Room with Tropical View - Photo 3
King Room with Tropical View - Photo 4
King Room with Tropical View - Photo 5
1/5

King Room with Tropical View

This triple room features a balcony, spa bath and plunge pool

52 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Tropical View Guestroom with King Bed

Non-refundable
Room Only
20% OFF$493.98

$395.18

Includes taxes & fees

Tropical View Room-kg Bed

Non-refundable
Breakfast Included
20% OFF$646.7

$517.36

Includes taxes & fees

Tropical View Room-kg Bed

Non-refundable
All Inclusive
20% OFF$782.65

$626.12

Includes taxes & fees
King Room with Ocean View - Photo 1
King Room with Ocean View - Photo 2
King Room with Ocean View - Photo 3
King Room with Ocean View - Photo 4
King Room with Ocean View - Photo 5
1/5

King Room with Ocean View

This triple room has a patio plunge pool, and spa bath.

52 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Ocean View Guestroom with King Bed

Non-refundable
Room Only
20% OFF$570.57

$456.46

Includes taxes & fees

Ocean View Room - King Bed

Non-refundable
Breakfast Included
20% OFF$744.89

$595.91

Includes taxes & fees
King Room with Roll-In Shower - Mobility Access - Photo 1
King Room with Roll-In Shower - Mobility Access - Photo 2
King Room with Roll-In Shower - Mobility Access - Photo 3
King Room with Roll-In Shower - Mobility Access - Photo 4
1/4

King Room with Roll-In Shower - Mobility Access

This triple room features a balcony, seating area and spa bath.

52 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Mobility Accessible King Room with Roll in Shower

Non-refundable
Room Only
20% OFF$493.98

$395.18

Includes taxes & fees

1 King Access W/ Ri Shower

Non-refundable
Breakfast Included
20% OFF$646.7

$517.36

Includes taxes & fees

1 King Access W/ Ri Shower

Non-refundable
All Inclusive
20% OFF$782.65

$626.12

Includes taxes & fees
Queen Room with Two Queen Beds and Tropical View - Photo 1
Queen Room with Two Queen Beds and Tropical View - Photo 2
Queen Room with Two Queen Beds and Tropical View - Photo 3
Queen Room with Two Queen Beds and Tropical View - Photo 4
Queen Room with Two Queen Beds and Tropical View - Photo 5
Queen Room with Two Queen Beds and Tropical View - Photo 6
1/6

Queen Room with Two Queen Beds and Tropical View

Offering free toiletries and bathrobes, this quadruple room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned quadruple room offers a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as sea views. The unit has 2 beds.

52 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Tropical View Guestroom with 2 Queen Beds

Non-refundable
Room Only
20% OFF$529.32

$423.46

Includes taxes & fees

Tropical View Guestroom with 2 Queen Beds

Non-refundable
Breakfast Included
20% OFF$693.09

$554.47

Includes taxes & fees
Queen Room with Two Queen Beds and Ocean View - Photo 1
Queen Room with Two Queen Beds and Ocean View - Photo 2
Queen Room with Two Queen Beds and Ocean View - Photo 3
Queen Room with Two Queen Beds and Ocean View - Photo 4
Queen Room with Two Queen Beds and Ocean View - Photo 5
Queen Room with Two Queen Beds and Ocean View - Photo 6
Queen Room with Two Queen Beds and Ocean View - Photo 7
1/7

Queen Room with Two Queen Beds and Ocean View

Featuring free toiletries and bathrobes, this quadruple room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned quadruple room features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as sea views. The unit has 2 beds.

52 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Ocean View Guestroom with 2 Queen Beds

Non-refundable
Room Only
20% OFF$605.93

$484.74

Includes taxes & fees

Ocean View Guestroom with 2 Queen Beds

Non-refundable
Breakfast Included
20% OFF$791.4

$633.12

Includes taxes & fees
King Suite with Ocean View - Photo 1
King Suite with Ocean View - Photo 2
King Suite with Ocean View - Photo 3
King Suite with Ocean View - Photo 4
King Suite with Ocean View - Photo 5
King Suite with Ocean View - Photo 6
King Suite with Ocean View - Photo 7
King Suite with Ocean View - Photo 8
King Suite with Ocean View - Photo 9
King Suite with Ocean View - Photo 10
King Suite with Ocean View - Photo 11
1/11

King Suite with Ocean View

Providing free toiletries and bathrobes, this suite includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned suite provides a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as sea views. The unit offers 1 bed.

99 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Ceiba Ocean View Suite King Bed

Non-refundable
Room Only
20% OFF$877.05

$701.64

Includes taxes & fees
King Suite with Tropical View - Photo 1
King Suite with Tropical View - Photo 2
King Suite with Tropical View - Photo 3
King Suite with Tropical View - Photo 4
King Suite with Tropical View - Photo 5
King Suite with Tropical View - Photo 6
King Suite with Tropical View - Photo 7
King Suite with Tropical View - Photo 8
King Suite with Tropical View - Photo 9
King Suite with Tropical View - Photo 10
King Suite with Tropical View - Photo 11
King Suite with Tropical View - Photo 12
King Suite with Tropical View - Photo 13
King Suite with Tropical View - Photo 14
King Suite with Tropical View - Photo 15
King Suite with Tropical View - Photo 16
King Suite with Tropical View - Photo 17
1/17

King Suite with Tropical View

Featuring free toiletries and bathrobes, this suite includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned suite features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as garden views. The unit has 1 bed.

99 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Ceiba Tropical View Suite with King Bed

Non-refundable
Room Only
20% OFF$841.68

$673.34

Includes taxes & fees
Queen Room with Two Queen Beds and Partial Ocean View - Photo 1
Queen Room with Two Queen Beds and Partial Ocean View - Photo 2
Queen Room with Two Queen Beds and Partial Ocean View - Photo 3
Queen Room with Two Queen Beds and Partial Ocean View - Photo 4
Queen Room with Two Queen Beds and Partial Ocean View - Photo 5
Queen Room with Two Queen Beds and Partial Ocean View - Photo 6
Queen Room with Two Queen Beds and Partial Ocean View - Photo 7
Queen Room with Two Queen Beds and Partial Ocean View - Photo 8
Queen Room with Two Queen Beds and Partial Ocean View - Photo 9
Queen Room with Two Queen Beds and Partial Ocean View - Photo 10
Queen Room with Two Queen Beds and Partial Ocean View - Photo 11
Queen Room with Two Queen Beds and Partial Ocean View - Photo 12
1/12

Queen Room with Two Queen Beds and Partial Ocean View

Featuring free toiletries and bathrobes, this quadruple room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned quadruple room features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as sea views. The unit has 2 beds.

52 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Partial Ocean View Guestroom with 2 Queen Beds

Non-refundable
Room Only
20% OFF$558.8

$447.04

Includes taxes & fees

Partial Ocean View - 2 Qn

Non-refundable
Breakfast Included
20% OFF$729.79

$583.83

Includes taxes & fees

Guest Reviews

9.2
Exceptional353 verified reviews
AI Summary

Guests highly rate the beautiful property and frequently praise the energetic staff.

Categories

Cleanliness8.8
Service8.8
Location10.0
Room Quality9.8
Amenities9.3
Value for Money9.3
Food and Beverage8.7
Overall Experience9.0

Select topics to read reviews

K
kristinhs2025
Verified booking
Family
Standard Room
Stayed in Dec 16, 2025

"Pilates"

10.0

Carlos was wonder we loved every minute of the Pilates and he is so nice ☺️ I will definitely go again it and I recommend the hotel so much!

Helpful?
S
sigrunoskh
Verified booking
Family
Standard Room
Stayed in Dec 16, 2025

"Power Pilates"

10.0

Carlos was amazing teaching power Pilates and the fitness facility was very nice! I would really recommend staying here.

Helpful?
C
Candicemac128ATLANTA, GEORGIA
Verified booking
Friends getaway
Standard Room
Stayed in Dec 14, 2025

"Mat Pilates"

10.0

Mat Pilates with Carlos was excellent. It was a good challenge. But friendly for all levels He is very patient and a great instructor.

Helpful?
Q
Q5725WXmonicah
Verified booking
Friends getaway
Standard Room
Stayed in Dec 14, 2025

"Primo pilates!"

10.0

I attended the pilates class with Carlos. It was exhilarating. It was exactly what I needed to jumpstart my day. I wish this class was available every morning!

Helpful?
1
174priyankab
Verified booking
Family
Standard Room
Stayed in Dec 10, 2025

"Pilates Classes"

10.0

Fitness classes were great! Carlos had great breath work and Pilates exercises for us to do during the class. Additionally, he made corrections which helped to make sure the position were correct.

Helpful?
S
shevong574
Verified booking
Solo travel
Standard Room
Stayed in Dec 5, 2025

"Stunning Resort! Highly Reco!"

10.0

This hotel was absolutely STUNNING and the service was top notch! From arrival to departure and all the experiences in between, the staff was highly attentive, kind, and friendly. Specifically Daniel who worked pool area was excellent! He provided great recommendations on food/drinks and made my day at the cabana fantastic! I've already planned my next trip back in February!

Helpful?
X
X3939UFsarap
Verified booking
Business
Standard Room
Stayed in Dec 5, 2025

"Carlos is great!"

10.0

We loved our HIIT workout with Carlos! He was great and gave us a great vacation workout! Now we won’t feel as bad about all the poolside pina coladas later!

Helpful?
M
mireilleah
Verified booking
Family
Standard Room
Stayed in Dec 3, 2025

"A wonderful stay with a great Kids Club experience"

10.0

I recently stayed at the Conrad hotel with my family and I had a great experience. The entire stay was wonderful and what stood out the most was the experience at the Kids Club. The staff was incredible. Mariana, Ruth, Emma, Denise and Jose were very warm, attentive and they took great care of my 5-year old son. Also, the activities were very fun and creative. Every morning, my son was very excited to go to Kids club and find out what activities were planned.

Helpful?
J
jacquesf693MONTPELLIER, HERAULT, OCCITANIE
Verified booking
Family
Standard Room
Stayed in Dec 2, 2025

"A wonderful stay and a great Kids Club experience"

10.0

I recently stayed at the Conrad hotel with my family, and our experience was great. While the entire stay was wonderful, what stood out the most was the Kids Club. All the teachers were very warm, attentive, and took very good care of my 5-year old son. Each morning, he was very excited to go to the kids club and find out what new activities they had. The activities were not only fun but also very creative, which kept him engaged throughout our stay. He made me promise that we will come back soon and I am already planning my next family vacation there! Thank you Mariana, Ruth, Denise and Emma for a memorable experience!

Helpful?
M
mrussell2529
Verified booking
Couples
Standard Room
Stayed in Dec 1, 2025

"Staff that treats you like family"

10.0

First of all my wife and I came to the Conrad Tulum Riviera Maya for the second time. We met some of the staff 18 months ago. When we saw them again they remembered us and gave us the royal treatment, the treatment that Hilton properties are known for worldwide. I would like to say thank you to Tania at Arbolea, Caleb at Kenyan, David at Ukai and Jesus at Chiringuitos. These four made us feel like we were in their house and not waiting on us. Also the Conrad Spa Tulum is by far the best 3 to 4 hours of your life . From the moment you walk in to the Hydro Therapy to the 80 minute couples massage. We are looking forward to our next visit. Thank you to all of the management and staff for having a tremendous team.

Helpful?