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9.2 / 10 Guest Rating

Conrad Tulum Riviera Maya

Carretera Cancun Tulum 307, Tulum, mx

Conrad Tulum Riviera Maya - main view

About the Property

Luxurious Accommodations
Experience luxury at its finest with air-conditioned rooms equipped with modern amenities such as a coffee machine, minibar, and flat-screen TV. Selected rooms even come with a kitchen for added convenience. Rest comfortably on the plush bed with premium bed linen provided.

Dining Excellence
Indulge your taste buds at our on-site restaurant offering a delectable array of American, Caribbean, and Greek cuisine. Special dietary needs are catered to with vegetarian, vegan, and gluten-free options available upon request. Enjoy a culinary journey without leaving the comfort of the resort.

Exciting Leisure Activities
Unwind by the outdoor swimming pool, stay active at the fitness centre, or explore the area on the complimentary bikes provided. For families, there's a children's playground and kids' club. With cycling and car hire options nearby, adventure awaits just outside our doors.

Book your stay at Conrad Tulum Riviera Maya for an unforgettable luxury experience amidst the beauty of Tulum.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

King Room with Roll-In Shower - Mobility Access - Photo 1
King Room with Roll-In Shower - Mobility Access - Photo 2
King Room with Roll-In Shower - Mobility Access - Photo 3
King Room with Roll-In Shower - Mobility Access - Photo 4
1/4

King Room with Roll-In Shower - Mobility Access

This triple room features a balcony, seating area and spa bath.

52 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Mobility Accessible King Room with Roll in Shower

Non-refundable
Room Only
20% OFF$493.98

$395.18

Includes taxes & fees

1 King Access W/ Ri Shower

Non-refundable
Breakfast Included
20% OFF$646.7

$517.36

Includes taxes & fees

1 King Access W/ Ri Shower

Non-refundable
All Inclusive
20% OFF$782.65

$626.12

Includes taxes & fees
King Suite with Tropical View - Photo 1
King Suite with Tropical View - Photo 2
King Suite with Tropical View - Photo 3
King Suite with Tropical View - Photo 4
King Suite with Tropical View - Photo 5
King Suite with Tropical View - Photo 6
King Suite with Tropical View - Photo 7
King Suite with Tropical View - Photo 8
King Suite with Tropical View - Photo 9
King Suite with Tropical View - Photo 10
King Suite with Tropical View - Photo 11
King Suite with Tropical View - Photo 12
King Suite with Tropical View - Photo 13
King Suite with Tropical View - Photo 14
King Suite with Tropical View - Photo 15
King Suite with Tropical View - Photo 16
King Suite with Tropical View - Photo 17
1/17

King Suite with Tropical View

Featuring free toiletries and bathrobes, this suite includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned suite features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as garden views. The unit has 1 bed.

99 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Ceiba Tropical View Suite with King Bed

Non-refundable
Room Only
20% OFF$841.68

$673.34

Includes taxes & fees

Tropical View Guestroom with 2 Queen Beds

Tropical View Guestroom with 2 Queen Beds

Non-refundable
Room Only
20% OFF$529.32

$423.46

Includes taxes & fees

Tropical View Rm-2 Qn Bds

Non-refundable
Breakfast Included
20% OFF$692.03

$553.62

Includes taxes & fees

Tropical View Guestroom with 2 Queen Beds

Non-refundable
All Inclusive
20% OFF$844.78

$675.82

Includes taxes & fees

CEIBA PARTIAL OCEAN VIEW GUESTROOM 2 QUEEN BD

CEIBA PARTIAL OCEAN VIEW GUESTROOM 2 QUEEN BD

Non-refundable
Room Only
20% OFF$809.5

$647.6

Includes taxes & fees

Tropical View Guestroom with King Bed

Tropical View Guestroom with King Bed

Non-refundable
Room Only
20% OFF$493.98

$395.18

Includes taxes & fees

Tropical View Room-kg Bed

Non-refundable
Breakfast Included
20% OFF$646.7

$517.36

Includes taxes & fees

Tropical View Room-kg Bed

Non-refundable
All Inclusive
20% OFF$782.65

$626.12

Includes taxes & fees

Guest Reviews

9.2
Exceptional353 verified reviews
AI Summary

Guests highly rate the beautiful property and frequently praise the energetic staff.

Categories

Cleanliness8.8
Service8.8
Location10.0
Room Quality9.8
Amenities9.3
Value for Money9.3
Food and Beverage8.7
Overall Experience9.0

Select topics to read reviews

B
B1344SOjeffm
Verified booking
Family
Standard Room
Stayed in Nov 27, 2025

"Great workout with Carlos"

10.0

Carlos is the best and we had a wonderful workout! What a great way to start the day! He was very fun and accommodating for my wife and me and we will be back!

Helpful?
2
205samari
Verified booking
Friends getaway
Standard Room
Stayed in Nov 27, 2025

"Power Pilates"

10.0

Carlos was our instructor! He was great and really pushed us during our power Pilates session!! He was really good!! :))

Helpful?
D
Dream34517114862
Verified booking
Friends getaway
Standard Room
Stayed in Nov 27, 2025

"Amazing time"

10.0

I had a great time at the sunrise Pilates class with Carlos! Thank you so much for a great class that helped energize us for the day

Helpful?
7
781noorn
Verified booking
Friends getaway
Standard Room
Stayed in Nov 27, 2025

"Pilates class with carlos"

10.0

Pilates was such a fun class to do, Carlos was so encouraging and he really challenged us!! He was polite, the music was nice, and really let us have a fun time while also getting a good workout in!

Helpful?
9
921AnnaPISA, PROVINCE OF PISA, TUSCANY
Verified booking
Family
Standard Room
Stayed in Nov 26, 2025

"Gym and functional training"

10.0

Wonderful experience, the gym is amazing especially the trainer Carlos, who teaches all classes, from yoga to HIITS classes. He is very knowledgeable and supportive.

Helpful?
L
L1953BUsamanthap
Verified booking
Couples
Standard Room
Stayed in Nov 25, 2025

"Pilates"

10.0

I had such a good pilates session with Carlos. It was relaxing and a great way to start off my day. Every step was explained in detail and it was easy to follow along. I loved it !

Helpful?
3
360wilburlPENNSYLVANIA
Verified booking
Family
Standard Room
Stayed in Nov 24, 2025

"Beautiful property"

10.0

We thoroughly enjoyed our stay at Conrad Tulum. The design of the property is absolutely beautiful and staff were friendly. Be sure to start your day with sunrise yoga with Denissa. I was be to breathe in the sun and sea and exhale at least some frustration with my pout pout fish teen who is trying to figure who he is…also make sure you check out Autor—they take food seriously and the service (we were fortunate to have Manguel serving us) was great. The price is similar to fine dining in the U.S. but the service feels much kore genuine and relaxing. I plan to be back next winter.

Helpful?
G
Global696643
Verified booking
Couples
Standard Room
Stayed in Nov 22, 2025

"Be careful : Food Poisoning"

4.0

The hotel is beautiful and the staff is super nice. 5/5 for those 2 things. However, we stayed Nov 11-22 and during this time BOTH my husband and I got food poisoning several times. I got sick 4 times and he got sick 6 times (different days) and we are leaving with him sick. We ate buffet style and we ordered room service several times. It is no fun spending half your holiday in the bathroom. They need to figure out how to stop cross contamination in their kitchen or wash with clean water. For me, I might get food poisoning one time a year or one time every 2 years and to have it 4 different times during these days was not fun.

Helpful?
S
Stay08414550474
Verified booking
Family
Standard Room
Stayed in Nov 21, 2025

"Yoga"

10.0

Carlos provided a very relaxing yoga experience with good stretch. I appreciated his attentiveness to correct form when necessary. The gym is nice. The resort is absolutely amazing. The service is incredible. Very Zen experience I will definitely return.

Helpful?
7
795anshum
Verified booking
Family
Standard Room
Stayed in Nov 21, 2025

"Yoga and Gym experience"

10.0

Morning Vinyasa with Carlos. Wonderful vibe, the overall experience is consistently great, and the staff and students are all so friendly and genuinely helpful.

Helpful?