The Ritz-Carlton, Harbin

The layout and facilities room and bathroom. Japanese style toilet with smart functions. Nice view from 44 floor, as well as from restaurant 54 floor.

Hotel reception, floor 54, rooms on floor underneath. To enter/exit hotel, first you need to go up to 54, change elevator to rooms/ground floor, which makes sense, out of security, but is not handy. There is only 1 restaurant, for light eaters buffet is quite expensive, on the other hand all drinks, also champagne, are included.

Our family enjoyed 7-day stay at The Ritz-Carlton, Harbin. Front desk manager Andy was super nice, helpful and informative, recommended lots of good restaurants and site-seeing places. Head Chief Emily and Restaurant manager Sunny were very caring, and looked after all our needs; restaurant intern Mary and Javis were working very hard and always with smiles. House keeping Yuanyuan Liang did great job in cleaning our rooms. We appreciate all their care and attention. We would return to The Ritz-Carlton Harbin for our next Harbin visit.

One of the best renovated Ritz, price is low compared globally, view of the River is great, not walkable,need taxi all the time.

good clean

Very nice hotel, we love it.

Extraordinario todo

kind and helping staff

We had the buffet breakfast with your hotel. The quality of food was not up to standards . I couldn't remember which day it was, but the sticky bud from the counter was spoiled. ( tasted off.) A few times , the staff just took away the food which I did not finish. I had my son with me so I had to get himn back to the seat durng the meal .(He was running around ) . I have left quite a lot food in the plate and one whole cup of hot coffee on the table , and they just cleared all . I did not take more than 5 mins to come back to my table . It was wasted and disappointed .

New construction with nicely decorated rooms, upscale furnishings. Staff is very helpful. Super location, overlook the city and the Songhua River.