Torquay Heights Modern Apartments

Had to use code to get into room

Wasn’t what we booked Door was broken so left open all night Lights didn’t work Tried to ring and no answer Not enough cutlery or oven trays Was animal friendly and was bit by flees Fire exits wasn’t clear as pushchairs in the way

Location and modern. Dog friendly too

Sofa bed was very uncomfortable. Hall and staircase was dirty and not hoovered. Bedroom window was under court yard and people staying were very loud.

Very accessible to the shops, restaurants and to the marina.

No parking

Location was perfect we could easily walk into town and there were bus stops either of the apartment to jump on.

Parking was a bit of surprise, you can park opposite the apartment however you have to get there at the right time to get a space and the price of parking for four nights is £11.20 a night due to hardly any free parking anywhere it's disgraceful. There was no bedding for me and my son on the first night however this was quickly rectified by the host. Just Bare in mind if you book here about the parking.

Really liked the decoration modern and minimalistic. Size was good for a family of 3 and good for a few nights stay.

When we arrived the property was dirty had not been prepared for our arrival and took a few messages to get any action to sort it. Not what you need after a long journey. Few repair issues, shower was blocked, kitchen tap kept falling off would certainly not class this a luxury apartment. Not the hosts fault but we got little sleep the first night as the family above allowed their children to run around into the early hours and the noise was horrific. Definitely worth requesting top floor so not disturbed. The 9am check out was unfortunate never had to leave somewhere that early and the threats of £100 fines thereafter were also not welcome.

The best part was the location, really liked how everything was within walking distance, modern furnishing and Netflix was available.

The apartment was abit small for our family and sleeping arrangements were limited, the kitchen had all the facilities but very little counter space and small sink for dishes to dry, the tv was small but the host was helpful in providing access to some channels, the cooker hob was abit fiddly to work and took abit time to get used to, felt we had to speak quietly as not to disturb the neighbours