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9.4 / 10 Guest Rating

Hoshino Resorts KAI Poroto

1-1018-94 Wakakusa, Shiraoi, Hokkaido, 059-0902, Shiraoi, JP

Hoshino Resorts KAI Poroto - main view

About the Property

Convenient Amenities: Enjoy 24-hour front desk, elevator access, and complimentary coffee/tea. Free parking is available.
Comfortable Accommodations: Relax in rooms with minibars, flat-screen TVs, and free Wi-Fi.
Prime Location: Explore nearby attractions like Upopoy National Ainu Museum and Park, Tarumae Garo, and Lake Kuttara.

Book now and experience luxury at Hoshino Resorts KAI Poroto in Shiraoi!

Facilities & Amenities

24-hour front desk
Wheelchair accessible
Elevator
Smoke-free property
Free self parking

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

One child 2 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding. The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.4
Exceptional51 verified reviews
AI Summary

Guests highly rate the excellent service and frequently praise the high quality food.

Categories

Cleanliness9.1
Service9.6
Location9.6
Room Quality9.1
Amenities9.6
Value for Money9.1
Food and Beverage9.6
Overall Experience9.6

Select topics to read reviews

W
Wu Chung
Verified booking
Standard Room
Stayed in Oct 2, 2025

"Exceptional"

10.0

The onsen is extraordinary, and the meals are great

Helpful?
J
joohyun
Verified booking
Standard Room
Stayed in Sep 25, 2025

"Exceptional"

10.0

조용히 경치를 만끽하며 스파도 하고 멋진 코스요리로 행복한 시간을 보냈어요

Helpful?
R
Rachel Lai Ching
Verified booking
family
Standard Room
Stayed in Aug 2, 2025

"Exceptional"

10.0

Excellent service, high quality food, onsen was amazing.

Helpful?
C
Cyriac
Verified booking
Standard Room
Stayed in Jul 3, 2025

"This is the place to stay. "

10.0

This is an absolutely outstanding place. Unique, gorgeous architecture, top quality.

Helpful?
M
mo hui
Verified booking
Standard Room
Stayed in Jun 12, 2025

"Excellent"

8.0

1

Helpful?
L
LizaInSingaporesgSG
Verified booking
Couples
Standard Room
Stayed in Jun 10, 2025

"Wonderful stay at KAI Poroto"

10.0

We stayed two nights and had a wonderful experience. The staff were professional - polite and attentive, from the moment we arrived till the time we left. We love our room and I believe all rooms have a view of the lake. The room was clean and everything worked well. You can choose to have a private onsen in your room or use the one in the accommodation. A great place to stay while we were at Shiraoi. Meals were kaizeki style which we love as we had small portions and able to try many of the local delights. Dinner had several courses of fried, steamed, hotpot etc and it took us one hour to finish our dinner leisurely. That is why the timing (5.30pm or 7.30pm) may appear rather ‘rigid’ to some but this is quite typical of accommodations that serve kaiseki either in your rooms or in the restaurant. We made the timing work for us so it wasn’t a big deal as we have had similar experiences in other accommodations (luxe, ryokan, onsen hotels etc). Dinner served at the restaurant in small partitioned spaces (some with views of the lake) and on the last day, we had breakfast at the counter. Which was fine with us. It wasn’t castrophobic at all. In fact, it gave a little privacy while we ate. I believe they rotate their guests so that you have different experiences. It was also great that the menu was different for the days we were there. We have been to accommodations where over two nights, the kaizeki menu was the same. So this was a nice surprise for us. We chose KAI as we wanted to be close to Upopoy which was the main reason for our visit. Though next to each other, it’s a short walk to the entrance of Upopoy. Would recommend this place if you are considering this option.

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S
Siu Leung
Verified booking
Standard Room
Stayed in Jun 4, 2025

"Excellent"

8.0

酒店質素很好,服務員態度親切及主動幫助顧客 外在不可控因素例如蚊患嚴重 令我對酒店的印象扣了有一些分數。附近亦有齊Coop, Daiso等超巿及商店,走遠些少還有分散疏落的食肆 大多集中在最接近的白老JR駅。開車去的會更好,不開車的就可坐巿內循環巴士。

Helpful?
B
Byungjoo
Verified booking
Standard Room
Stayed in Jun 2, 2025

"Great experience"

10.0

Outstanding Outdoor Hotspring Bath. And Super scenic resort. Highly recommend. It worths

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J
Joseph
Verified booking
Standard Room
Stayed in May 30, 2025

"Good"

2.0

Room onsen tub was small, food is terrible (except for the milk pudding for dessert). There is a rotten moat that bred mosquitos and were landing on our window. No bars, facilities, amenities etc...

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in May 22, 2025

"符合期待和cp 值"

8.0

房間寬敞舒適,餐點也可以,公共露天溫泉很舒服,可以看到北斗七星和流星

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