Residence Inn by Marriott Detroit Sterling Heights

Clean and comfortable

Property was excellent minus the food in the refrigerator

Great property! Friendly customer service at check in! Thanks Sam

The interior of the hotel needs renovations. It looks new on the outside, but worn down on the interior. The room was surface cleaned but needs deep cleaning. The carpet and “wood” flooring in the hallway is worn. The hallway smelled like vomit. A few hours after we checked out, found an unexplained $20 charge on my credit card. Very disappointing. I would not stay there again.

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We drove over 4 hours to stay here to visit family only to find out that this was one of the most disappointing stays ever! First night found out they over booked and had to get different rooms. That same evening the room above us was playing music loud at 2:30 AM! We ignored that. It 2nd night same thing with loud dance music waking up entire family at 2:30-3:00 AM I had to call and go down to the front desk to get the staff to tell this horrible inconsiderate person to stop! We should get a full refund as no one slept for two nights

Room was pretty clean, only thing I did not like was that the maids came in our room when we weren’t there, they said to change the bed sheets even though I had do not disturb on the door. It was only my daughter and I staying for two nights, why would we need our sheets changed? I didn’t notice anything missing but kind of felt violated a little. They left a note and said since we had personal belongings on the bed they could not change the sheets or make the bed. Other than that, nice place, pretty good staff, pool had to much chlorine. I did enjoy our stay!

Room was spacious & clean, good value for money spent. Staff was okay, they made it seem like a hassle asking to be checked in/checked out. The breakfast was disappointing

Loved the big room & nice pool & lobby & pet friendly clean hotel. The location was a bit remote. In the side lot of a store (Lowe’s) parking lot. But it was quiet & felt safe. There was another hotel right across the small parking lot that had a bar & restaurant in it. So we walked over there for dinner & drinks. Super convenient & no car needed. There really wasn’t any other restaurants close by, so that saved us after a long day of driving. Nice rooms-kitchen, counter island w/stools, couch, desk & roomy vanity area.