1 Hotel Nashville

Such a warm and inviting vibe. Very unique from other hotels.

Sofia is a sweetheart and made our stay so much more enjoyable.

Great hotel, clean, cozy, and very welcoming. The staff was outstanding throughout our stay. Sofia gave us a very warm welcome and was extremely attentive the entire time. LJ, the general manager, was also very friendly and made sure we were well accommodated at the restaurant. Overall, a great experience and we would definitely stay again.

My wife and I stayed here during our wedding weekend, and I can honestly say the experience exceeded every expectation we had. From the moment we arrived until the moment we left, everything was absolutely exceptional. Check-in was smooth, welcoming, and effortless thanks to Rebecca, Kennedy, Mustafa, Zak, Mikey, and Willson. Everyone was so professional, attentive, and genuinely excited to make our stay special during such an important time in our lives. The morning after our wedding, we had breakfast at One Kitchen. Molly, Shannon, LJ, Shubham and Kevin made the experience beyond unforgettable. It was the perfect atmosphere to take in our first morning as a married couple. The service was outstanding and the attention to detail made the entire experience feel incredibly thoughtful and personal. What makes this property stand out is the consistency of the hospitality. Every interaction throughout the weekend felt warm and intentional. The energy of the hotel is vibrant and upscale while still feeling comfortable and inviting. It created the perfect setting for such a memorable weekend. If you’re planning a wedding weekend in Nashville or simply looking for an amazing place to stay, I cannot recommend this hotel enough. They played such a huge part in making our wedding weekend unforgettable, and we are so grateful for the care and hospitality we received. We will absolutely be back!

This hotel is a solid choice if you're looking for something with a little more class downtown. Considering 1 Hotel markets itself as a "luxury" hotel though (and you pay for it), they're still lacking where others (like the Four Seasons, the Proper, or Populus) excel. Door service and greetings by any front of house staff was nearly non-existent during our two day stay; we noted we were traveling with a pet and there was nothing to indicate the hotel was dog friendly, like dog bowls in the lobby or room (they claim they are very); some of our in-room breakfast was burnt; and perhaps most egregious -- we were sent pears as part of a fruit basket when I specifically noted on my membership preferences that there was a pear allergy. It's small details like these that 1 Hotel in Nashville needs to take note of in order to be truly considered "luxury." I will also say that membership seems to matter very little; none of the advertised perks were offered to us during our stay. We probably could have booked via Hotels.com and had the same experience. Rachel, a front desk associate, was the bright spot in customer service, helping us check in early even when we were told by someone else we could not. Tips: There is a huge parking garage right across the street. Overnight parking is $45 vs. $67+ tax for valet/ night. The location of the hotel does mean there will be noise from inside the rooms. It wasn't enough to bother us but we live downtown in another big city, so are used to that. There is not much green space for pets, so if your dog requires that, this may not be the place for you. Bartenders and baristas downstairs on the entry level are wonderful, so do visit them for a taste of excellent service.

A wonderful new and cool hotel. The open concepts room are super cool but can be somewhat weird for non-couples. Regardless, I loved it. Our front desk experience was incredible thanks to the amazing Sofia! She was so helpful and kind. Gave us great tips and even sent some treats to the room as a welcome gift. She truly elevated the experience and made us feel at home. Would return again and looking forward to visiting other hotels in this brand.

I wanted to take a moment to express how much we enjoyed our stay at 1 Hotel Nashville. From the beautiful property to the welcoming atmosphere, everything about our experience was exceptional. Most importantly, we wanted to recognize Sofia at the front desk. She truly made our stay special. From the moment we arrived, Sofia went above and beyond in every possible way. Her kindness, professionalism, attention to detail, and genuine desire to make sure we had a wonderful experience did not go unnoticed. It is rare these days to encounter someone who so naturally combines excellent customer service with warmth and authenticity. Sofia consistently exceeded expectations and turned what would have already been a great stay into a memorable one. She made us feel valued, welcomed, and cared for throughout our time there. Beyond the service, the actual hotel is also really cool. Lots of unique stuff the decor is incredible. The food is spectacular and they even have an electric car (Audi) that they use to take you to places that are not too far from the hotel. All around five star experience we’ll definitely be back when we come to Nashville.

What a beautiful hotel and wow are the staff above and beyond. Sofia at the front desk was so kind, accommodating and made our stay extra special. Every staff member we encountered was genuinely kind, friendly and welcoming in an unforced way. 10/10. No notes.