Etéreo, Auberge Collection

We had a wonderful experience at Etereo. The resort is stunningly beautiful from the rooms to the pool to the beach. The biggest highlight was the service - outstanding. Every single staff member was welcoming, accommodating, and warm, which is the reason we stay often at Auberge hotels and resorts. The service was also consistently excellent, which is rare. We stay at luxury hotels and resorts often and expect great service but its not always this consistently amazing and high caliber. We had an issue with our plunge pool and it was rectified in 20 minutes. My husband wanted firmer pillows - they found some and brought them quickly. My husband had a night that his stomach was off and our waiter offered off-menu items to try to help him feel better and checked in with him the next day to see how he was feeling. The staff knew us by name and we could tell they wanted to make our experience special. Very professional and lovely. The beach is beautiful and well cared for - there was a team responsible for raking up seaweed. The pools were equally beautiful. There are 2 - one for families and one that is adults only. The food was great. Each restaurant had daily specials and the waiters and waitresses made great recommendations. We went to the spa, which we were skeptical about because we didn't want to burn 5 hours of our vacation but we were so glad we went. I had The Botanist which was a massage and body scrub and it was truly amazing. My husband had a deep tissue massage and said it was the best massage of his life and even wanted to go back the next day. All-in-all we had a great experience and can't wait to come back!

A truly special hotel, designed to float above the mangrove forest, only steps away to a pristine and beautiful beach. Watching the in-house Shaman conduct his nightly sunset ceremony on the beach from the plunge pool on my balcony, I knew this was somewhere I would never forget. From the incredible food to the attentive and welcoming service, everything is faultless and to enjoy the experience, effortless. Nothing is too much trouble and everything has been thought about to make your stay memorable. I cannot wait to return!

My family and I absolutely love this hotel. We have been coming here for 4 years now, we are going again this December and it will be our fourth time. The entire hotel has an extremely relaxing, and calm vibe. The property is very modern, renovated, clean, and beautiful. The rooms themselves are very comfortable and have great views, as well as the location of the hotel itself being absolutely incredible. It’s essentially situated on a sort of canopy where you can look down and see all sorts of unique flaura and fauna. The gym is pretty good as well, especially for a resort. It has all the basic necessities like a pull up bar, some treadmills, a smith machine, free weights, and a squat rack. The food here is also very fresh, and well prepared. The resort has Mexican food, Japanese food, and a contemporary cuisine so everyone can definitely find something for themselves here. The only slightly bad part about this resort is the fact that you can’t really swim in the ocean. Well you technically could, but there are stingrays in some parts, and a lot of seaweed and plants that kind of block you from taking a nice swim, but that is of course why there are two excellent pools that are very clean and well designed just like the rest of the entire property. I can’t stop praising this resort, it’s honestly amazing and if you get the chance please come here and see everything for yourself.

The entire experience was amazing; both the facility and the staff! Looking forward to going back. The rest of our group felt the same.

The property is more beautiful in person! The staff went above and beyond to make our babymoon special. They even provided a pregnancy pillow. Etéreo is a smaller more boutique vibe and set in beautiful nature. One of the best trips I’ve ever had. Ommar was an incredible guide and extremely helpful to us. He is so kind and thoughtful and on top of it. All the staff was so kind and friendly. Great atmosphere. Also had an excellent massage. The spa portion is a must visit and a hidden gem on the property. I cannot wait to come back!!!

Great experience! Really great small hotel and had beautiful pool / beach / spa and room! The service was really great. Definitely recommend for a quiet, small hotel vibe with a great feel, service, and atmosphere!

The resort was gorgeous! Our room faced the ocean, and we opened the curtains every morning so we could see it from our floor-to-ceiling windows. The swimming area was spectacular, never crowded, with plenty of seating and even in-the-water couches. Beach front lounges were perfect, and so were the wait staff. But it was the service that was over-the-top. The staff practically doted on us! We began our visit with a Mayan cleansing ceremony; we had a personal concierge who checked on us several times each day, the pool staff bent over backwards, the food servers were fun and super friendly; it just goes on and on. We felt like we were looked after personally. What a great feeling.

We had a wonderful experience at Etereo! It is a special place, beautiful and everyone on the property is so friendly and helpful. The room was the perfect size for the 3 of us and had everything we needed. The food was great, always something new to try. The spa was amazing, so relaxing and was an incredible experience. The location is also so beautiful and the beach is immaculate. I highly recommend Etereo for anyone who wants to relax and renew their spirit.

This is a wonderful, intimate resort that is beautiful, with amazing architecture. The entire staff could not have been nicer and more accommodating. A great place to relax and be very well taken care. Can't wait to return.

I had the pleasure of celebrating my birthday at Etéreo and the service here exceeded my expectations in every way. Sure, there are thousands of resorts in Mexico to choose from – what makes this place so special are the people and the service they provide. From a personal butler who helps orchestrate anything and everything your heart desires to the wait staff at the pool and restaurants, I was so very well taken care of during my stay. Beyond the people, some other things of note – the resort itself. It's beautifully designed and very well decorated. The rooms were large, tasteful and thoughtfully laid out. The resort sits in a lush mangrove. It was secluded, intimate and came with all kinds of personal touches. For someone who was on a solo vacation, the peace and quiet was exactly what I was after. I especially appreciated that one of the pools was adults only. Compared to a lot of other higher-end resorts, this one was reasonably priced and worth every penny. Special thanks to Daniel, Juan Carlos, Maria, Marlene and Oscar Sosa for taking such amazing care of me. I'll be back!