Kissel Uptown Oakland, in the Unbound Collection by Hyatt

Service top-notch. Staff were kind and caring. High-quality food at restaurant. Discounts at bars, restuarant in hotel and more.

No sunlight on lower floors

Beautiful hotel that exceeded my expectations. Loved all the functional details in the room. Definitely recommend a stay here!

First, let's review the positives about the Kissel. The staff goes above and beyond to assist guests and fulfill their needs. The room was spacious and the bed was comfortable -- all good things. Now, the negatives: we asked for an accessible room, and what we were assured was accessible was a disaster waiting to happen, with a knee-high bathtub, grab bars at waist height and grab bars on one side of the toilet and then behind it for some reason. The room also had no closet, chest of drawers or dresser. It had some sort of small wicker wardrobe that did not have the ability to hang clothes so that they did not extend beyond the wardrobe. If you are only there for a night, it probably does not matter, but if you need to hang clothes or put away clothes for a few nights you are left with few options. The space in the refrigerator was ridiculous -- it was so shallow, we had to lay very narrow juice bottles, from the lobby, on their sides to keep them cold. There was no room for anything other than the two bottles and a very small Ziplock bag of medicine. The reusable water bottles were nice until you try to refill them, and realize that you must fill a glass with water first and then pour it into the bottle. I don't like to use glass glasses in a hotel room -- you do not know how sterile they are, and I would rather not take my chances. So, service I would give a 100 -- room features -- a 50.

Aaron at the front desk made my experience fantastic as I had a few issues with my stay and he helped me with each one and even used creative thinking to help me fix my issues. He made the experience a great one and did a fantastic job in ensuring that I had a great experience as a globalist. Generally speaking, the hotel is in a good location (5 blocks or so from the Bart station which I used throughout my stay) and nearby good food/breweries. Hotel room (I had an uptown king room) was clean and great. Breakfast at Otto's is fine and I ate dinner there once and the smashburger was fantastic. Overall great stay and service at the front desk (huge shout out to Aaron and also Marva was great) made it a fantastic one.

Buenas instalaciones y limpieza excelente. El servicio de aparcacoches muy bueno también. El restaurante buen servicio y comida agradable.

La ubicación es necesario el coche para cualquier traslado