Hygie Boutique Hotel

Requested for a 2nd bed, didn’t get it. No towels or ammenities, and when asked for an extra bed or mattress, they denied saying expedia never notified them about the request. Paid 1500 for 3 nights and 3 people which was overpriced and under delivered service. Very upsetting. And also to mention they said the hotel room is only for two people not three and expedia shouldn’t have allowed to book for three people. Whos at fault here?

The air conditioner didn't work, I reported the issue several times, but didn't work

Hygie Hotel was perfect for us, a couple attending Pouzza Fest who just needed a place nearby to sleep. As it is below ground, there was some drain back-up after a heavy rainfall but this didn't bother us (just good to know). The bedding smelled fresh but there were a few hairs. Overall the impression was a hotel that was trying to be artistic & stylish, but missing out on some details. We had considered the pod hostel beds (which are in the same space) and were hoping to have access to the hostel kitchen, but the "kitchen" we were directed to was really a locker space with only a small fridge & microwave, not even a sink for washing dishes. The staff were present when you needed them but not overly friendly or proactive (we had to ask for anything we needed, like the WiFi password and if we'd wanted a 2nd bath towel). The Old Pier area is nearby with plenty of restaurants, shops & activities. And Muru crepe cafe across the road is delicious and very cute, with cheerful service. We would stay here again under similar circumstances. But if I was spending more time in my hotel, I would choose a different place to stay.

Not enough towels and cups for all guests. Missing soap. Door buzzed every few minutes. Great location and clean.

Very clean and comfortable

The room was very very dirty, there were stains on the bed, the walls, the chairs, etc. It looked like our room was rented by the hour. And there were a lot of ants in our room, we discovered them in the middle of the night, and there was no one at reception past 11PM so we couldn't be moved in another room. The bed was very comfortable, but unfortunately I didn't get a good night of sleep because of the ants. Also I believe there was a homeless man wandering the hallway at some point. Definitely the last time we book there.

The girl at the lobby when we checked in made our stay so extra special the first night she helped my mom with a walker she helped us in n out gave us a closer room and I didn’t even ask I’m sorry I didn’t get her name it was April 8 th she was exceptional!!!!!would stay again cus of her

If you’re thinking of staying at Hygie Hotel in Montreal—don’t. Save yourself the frustration, the discomfort, and the complete waste of money. From the moment I walked in, it was clear that “hygiene” is just a part of their name and not something they actually practice. The room reeked of mildew, the sheets looked like they hadn’t been changed in weeks, and the bathroom? I’ve seen cleaner bathrooms at gas stations. Mold on the tiles, hair in the sink, and not a single towel in sight. The front desk staff might be the most unhelpful and uninterested people I’ve ever encountered. Every question was met with a shrug or an eye roll. I’m not expecting five-star service, but basic courtesy shouldn’t be too much to ask. Noise levels? Good luck getting any sleep. Thin walls, slamming doors, and what sounded like a construction site right outside my window at 2 AM. Oh—and don’t bother trying to get Wi-Fi that works. You’ll have better luck using smoke signals. Honestly, I wouldn’t recommend this place to my worst enemy. It’s overpriced, filthy, and run with a complete lack of care. Stay literally anywhere else in Montreal. You’ll thank yourself later.

Homeless in hallways