CrowTrees

Leaving.

This property is absolutely disgusting. Upon arriving we were greeted to sticky dusty units everywhere, an oven that was so dirty we couldn't use, blood boogers over the walls, blood stains on bed sheets, the state of the bathrooms was vile, those showers need pulled out and new ones in before somebody catches something. The main bathroom shower is leaking and the water going into the kitchen lights. The property needs a good scrub from top to bottom and the problems fixed. The numbers that 'tom' left dont work so qhen I phoned booking.com they said I'd get a reply within four hours and the only reply you gwt is this so called tom sending automated messages and the cheek to send a link for a go fund me page when you leave! I've contacted some people to try get that property checked properly before the kitchen ceiling caves into the kitchen. I'd also recommend they sack the cleaner cause they clearly dont know how to do there job. The location was good but I'd save your money and go elsewhere 🙈

The property is in a good location with parking and the beds were comfortable.

The property owner really needs to view the property before new guests arrive. We arrived very late and there were no lights, a fuse had blown and we had to search the house for the fuse board. When we looked around the property we found the main bedroom window was broken so we were not able to close it for our entire stay. The road is noisy and so we didn’t sleep well! The house didn’t have any toilet paper at all, leaving at 1 roll would have been a courteous thing to do. There wasn’t anyway to light the gas stove and there were no forks! The garden needs attention. There was a washing machine but nowhere to put anything out to dry. The owner really needs to go stay there themselves to experience it before allowing anymore guests to stay there.

Good location for where we wanted to be

Window in.one room was totally broken and wouldn't close road is busy so very noisy Could be cleaned cob webs everywhere, skirting boards filthy and bathroom could of been cleaner, tried to contact someone about window number didn't exist and no reply to email.

Nothing.. was able apart from we made of our weekend for my daughters 16th birthday- nothing to do with the accommodation

The house was far from luxurious as they kept throwing that word around in your face .. when we arrived at 7pm the cleaner was just leaving the house didn't smell of a freshly cleaned home. There was a empty bottle of alcohol left on the table in the living area. There cutlery cuboard had 2 spoons an forks. Yet a big dinning table. The house was dusty and smelt of damp. I got intouch with the host a week before arrival asking if we could check out later as we wasn't arriving till 6pm and I have a child with servere disabilitys so It would make it easier for me to get her sorted and out but they refused to responds to all 3 msgs I had left. The sofa bed and bedding was filthy and grubby like it had never been clean when we moved a sofa to get my daughters wheel chair round the underneath of the sofa space had old toys books an loads of rubbish so its just being surface cleaned to the eye .. thick dust on the skirts and windows. It just felt grubby we was rally disappointed as this was our first time using booking.com and we've had a awful experience. And then after the host decided to ignore my msgs regarding if I could check out later as checking in was late evening due to the circumstances with my daughter being a wheel chair user an having complex needs.. the host was sending me links to help with a go fund for his brother who had adhd and had commit suicide. I am sorry for his loss but I found it disgusting how my daughters needs had been ignored but then I'm getting asked to help with a go fund for his brother who had a disability id have thought somone being in a situation like that it would be close to their heart to help a mum In need out but I just got ignored.

There was lots of space at the property and the garden was great for the dogs

The cleaner was still at the property when we arrived at 3.20pm, even though we replied to the email asking what time we would check in and told them between 3pm and 4pm. The bathroom hadn't been cleaned, there was no toaster, the oven was dirty, there was no blind at the landing window and the bathroom window couldn't be opened. A very tired property which needs some tlc and a thorough deep clean.

Very spacious property in the perfect location for what we needed. Parking on the drive was also handy

The property was unclean, when the main shower was on it leaked through the ceiling into the kitchen and the main bed did not have a sheet on it. I emailed and messaged about these issues and there was no response.

Parking

Bathroom leak, no one came to fix it Several reminders sent to owner no response no body cares Wasted my money without proper facilities that was promised.