Courtyard by Marriott Exeter Sandy Park

Good location for business trip

On level 2 and lots of banging crashing from above level restaurant etc I did go and asked to be moved room but unable to do this the noise started up once again early hours, very disappointed as I am a good customer to this hotel and have never had this issue .

Good corporate hotel if you wish to impress clients/staff. Even able to get the train into Exeter town centre, although we were primarily there for the rugby 🏉

Can’t really criticise anything. Lack of privacy to en-suite may be an issue for some but not sure if all rooms are the same 🙂

the hotel rooms were clean and the bathroom etc was good. I liked the three bottles, refillable, for hair, body and conditioning - much less wasteful, and a good quality of product inside meant it did not feel cheap but rather a sustainable choice. The view from my room was lovely, overlooking fields. The view from the restaurant was amazing.

Coffee in the room - I paid almost £200 for a room, only to find Nescafe sachets and 2 tiny milk tubs, no proper coffee making, and cheap tea bags as well. No bottled water. This is a 4 star hotel, this is completely unacceptable - even B&B's do better (and I stay at hotels and b&Bs weekly in my job, so I mean this) Secondly =- breakfast. What a shambles. 2 coffee makers, one of which broke, for over 100 guests. No table service, self service was poorly laid out and managed - like a canteen - people were queuing for ages for their full English. A small central area had a poor range of pastries and yoghurts. I don't eat bread, but there were queues for toast too. It felt as if they were caught unawares, yet this is what they do each day? it wasn't even the weekend, it was a Thursday, so no excuse for this at all. I am vegetarian, so do not know if the sausages and bacon were worth the wait. The plain yoghurt was good, and the compote tasty. the continental breakfast element did not seem well organised or stocked. I stayed at a Bel and the Dragon recently and their breakfast was far superior, and much better organised, with great coffee. Do better.

Everything was perfect

Nothing

Location was Ideal with access to motorway if you're headed to Cornwall.

Poor shower pressure; not sure if it was cause we were on floor 7, but shouldn't be the case!

Ambiance and breakfast

Ac was not working and was hot and with kids they were soffacared because no change to open windoors too