Courtyard by Marriott Santa Cruz

Smell of pot in entrance lobby. Lobby not very welcoming and just looked sterile. Add some plants and paintings.

No. We arrived at the hotel. They said that their parking gauge was full and could take our car. They sold us to park on the street

Very clean. Close to the boardwalk

N/a

We really enjoyed the location and the bed was comfortable. The valet staff were really friendly and chill.

We were not aware that there was a door that led/was attached into another hotel room, so that was a bit uncomfortable because we could hear a lot of what the other room was saying/yelling/ crying through that door. Like, to the point someone was screaming at 1 am but they sounded like they were right next to us. We could hear the same room snore SO LOUD it was miserable trying to fall asleep. The bathtub had dirty water still in it when we first checked in which wasn't ideal. The elevators to go down to the lobby smelled like this weird burnt plastic and one of them (on the right) would shake and make some weird noises so we played it safe and just took the stairs. Tbh, I felt like I could have had a better stay experience anywhere else. I didn't feel like this was really worth it.

Location is convenient and located on a well-lit set of streets. It's nice that the location is close to the Boardwalk and beach, but not on the Boardwalk, as that area is loud. Easy to walk from the hotel to Front St. Large lobby area for gathering and useful in-hotel convenience shop at check-in. Didn't get to use it, but was super happy to see affordable, clean, and new-ish guest laundry available.

The room was spacious, but I wish there were a couple more useful items provided. For example, it would be great to have a simple electric kettle in the room. The Keurig-like coffee machine isn't a replacement for hot, clean (non-coffee-tasting) water for tea and other applications (e.g. baby formula). If not in the room, then available 24/7 in the lobby area. From an environmental standpoint, I understand limiting the replacement of towels and bedsheets, however, with small children, you really need daily towel exchanges, and refills of consumables (e.g. body wash, paper cups, tissues).