GNS Hotel Kampala

I was given a room with mold on the wall behind the bed and paint off. Then I was offered another room much smaller which was not the type of room I booked (was granted an upgrade when booking)

For my purposes (travel: being nearby bus terminals), the location was very convenient. The views from the hotel are pretty cool. The staff was friendly and helped me out with keeping my luggage for a couple of days. Also, an early check in was no problem, and I was assisted in friendly manner. Navigation (with bodas) to the hotel is also very easy, with the landmarks of the Mosque, GNS building and Costco supermarket.

The breakfast needs improvement, please. No fresh juices, no egg options (omelette, scrambled eggs, etc), limited choices altogether, and the food that I could get was really not tasty. Very dry food (matooke, potatoes). I took some bites and left. Furthermore, in a review I read about a lizard in a room. Ironically, I stayed in the hotel for two nights (non-consecutive, in different rooms) and both times I had a lizard encounter in my room! They are relatively small in size. One was alive and the other time the lizard was dead. I asked at the reception twice for the dead lizard to be removed from my room but it did not happen. So, that was weird. I removed the dead lizard myself in the end. Good thing in the hotel is that, other than the lizards, I did not see any insects or such - the rooms were really super clean. Lastly, the positioning of your room highly affects the amount of bus horns and traffic noise you need to endure. I was lucky one time and unlucky the other time. I found the traffic noise to be very extreme, yes, also for Kampala standards.

The hotel is affordable, offering a variety of local and international dishes. The staff are hospitable and provide guidance whenever needed.

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Good facility and accessible

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The breakfast was fine with good range and variety. The location is a stone throw away from the Central Business District and hence accessibility is fine.

On one of the days, the internet was not fast as expected

Location near the town

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I liked the location, the staff, the neighborhood, and the spacious room. Sali and Shilla are really amazing in their hospitality and warm welcome of guests. Though it was only one night I spent there, it made me experience the kindness of Ugandan people firsthand. Sali was always there addressing all my queries with full passion. The staff were generous enough to upgrade my booked room without asking extra charges. I strongly recommend this hotel for your peace of mind.

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