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8.8 / 10 Guest Rating

Level Chicago - River North

369 W Grand Ave, Chicago, Illinois, 60654, Chicago, US

Level Chicago - River North - main view

About the Property

Luxurious Amenities
Indulge in our upscale hotel's luxurious amenities including a fitness center, a seasonal outdoor pool, and bicycles to rent for exploring the city.

Convenient Services
Enjoy complimentary wireless internet access, concierge services, and barbecue grills at your disposal during your stay. Self parking is available for your convenience.

Cozy Accommodations
Relax in one of our 99 individually furnished guestrooms with fully equipped kitchens, private balconies, and premium bedding. Stay entertained with flat-screen TVs and stay connected with free Wi-Fi.

With a stay at Level Chicago - River North, immerse yourself in a centrally located upscale hotel in Chicago, minutes away from popular attractions. Book now for a memorable experience!

Facilities & Amenities

Fitness facilities
Health or beauty spa nearby
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Outdoor pool - seasonal
Outdoor furniture
Elevator

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

The seasonal pool will be open from May 01 to September 30. Cashless payment methods are available for all transactions.Contactless check-out is available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.8
Excellent209 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness7.9
Service9.4
Location9.4
Room Quality8.4
Amenities8.9
Value for Money8.9
Food and Beverage8.4
Overall Experience9.2

Select topics to read reviews

P
Patrice
Verified booking
Standard Room
Stayed in Aug 8, 2025

"My favorite spot. "

10.0

Always enjoy staying at this location. Very convenient and Private.

Helpful?
J
Joyce
Verified booking
family
Standard Room
Stayed in Aug 6, 2025

"Exceptional"

10.0

Loved it

Helpful?
S
schekinah
Verified booking
Standard Room
Stayed in Aug 1, 2025

"Excellent"

8.0

Everything was nice

Helpful?
A
Alli
Verified booking
friends
Standard Room
Stayed in Jul 27, 2025

"Exceptional"

10.0

Quick and easy check in. Parking in their private garage was breeze. Plenty of space, mostly empty, and our vehicle could stay in the garage until 2:00 PM the next day. Beautiful 1 BR condo. Full kitchen, beautiful views of the city on the balcony and from the living room, and very clean space overall. Need your key card for just about everything (pool, lounge, some of the outdoor bathrooms, elevators, etc.).

Helpful?
A
Amanda
Verified booking
family
Standard Room
Stayed in Jul 26, 2025

"Exceptional"

10.0

We loved our stay. Our only feedback was that some of the staff- not all- were a little stuck up and seemed very snooty. Mainly on our arrival on Tuesday. Everyone and everything else was amazing.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jul 22, 2025

"Good"

6.0

The place is super beautiful. But the reception staff are not very welcoming.

Helpful?
J
James
Verified booking
Standard Room
Stayed in Jul 21, 2025

"Good"

6.0

No Ice on property.

Helpful?
C
Chenique
Verified booking
family
Standard Room
Stayed in Jul 19, 2025

"Good"

6.0

The property in itself was not terrible, but I expected better.

Helpful?
J
Janard
Verified booking
Standard Room
Stayed in Jul 15, 2025

"Exceptional"

10.0

Amazing place overall

Helpful?
J
Joanna
Verified booking
partner
Standard Room
Stayed in Jul 12, 2025

"Exceptional"

10.0

Amazing amenities. friendly staff and clean rooms. Views from the balcony were so nice!

Helpful?
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