SpringHill Suites by Marriott Colorado Springs Downtown

Overall the stay was great. The rooms are very clean and the common areas are all kept well. The staff were pleasant. Myself and 2 friends were there for a girls weekend. So I had booked 3 rooms. One for each of us. The only problem which was beyond their control was a fire in the garage. One of the guest cars caught on fire and the entire hotel had to be evacuated thus causing all of us to scramble out the hotel at 12:30am in the morning. It was concerning because it was so cold. We had to sccramble into a near by Pub and most people remsined outside or searched on foot for other hotels for accommodation because we werent allowed to get our cars. Logistically, on the way it was handled was very poor. From the Police. Fire, and Hotel staff. We were not allowed to re-enter until 3am or so. There seemed to be no one who knew what was going on. There were little kids and elderly people in their PJ's with no coats. Perhsps their should jave been blankets passed out at minium. Rather thsn go in further I am chosing to movr on past it snd offer this info a reference so they can sim to improve if this were ever to happen again. In the end the hotel comped the rooms for 1 night. For both nights for one of my girlfriends becsuse the smoke lingered in the vents in her room although we were on the 7th floor. Bailey the GM and Matthew front desk clerk walked into a mess when they arrived for their shifts in the morning. However, they handled everything very well.

Property is well maintained. Rooms are very spacious and clean.

We had a wonderful experience during my recent stay. The rooms were exceptionally comfortable and clean. In addition, the check-in process was seamless, and I was impressed by the kindness of staff, especially the gentleman who checked us in. I also appreciated how friendly the staff were to our dog as well. Thank you,

Very clean room. Great breakfast. Hotel is nice looking and very well kept!

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The room was great, the rooftop restaurant was great, the location is very good and the service staff and food were very special. Antoinette at the front desk was exceptional. The room was comfortable and we asked to have our sheets changed every day. They did that and serviced our room very well.

Great hotel. Clean and very comfortable. I loved having the separate area with the sofa bed and the walk in closet made it easy to keep all of our bags out of the way. The area that the hotel is in is safe and quiet and walkable to the restaurants in the area. I would definitely stay there again.

It was a good complimentary breakfast