Hotel Casa Arum

Personal súper amable, ubicación conveniente y la habitación muy cómoda. El baño muy espacioso…, pero no tuvimos agua caliente. Es por eso lo de las 4 estrellas. El desayuno también estuvo excelente.

Habitación muy limpia y personal muy amable

Todo en general

Accesibilidad

Bonito, limpio, nuevo, desayuno incluido muy rico, personal amable, sin estacionamiento

The check-in process was smooth and welcoming. The front desk clerk stood out with exceptional hospitality, offering helpful suggestions for nearby vegan-friendly restaurants to accommodate my wife’s dietary preferences—a much-appreciated gesture. Our room was clean, tastefully renovated, and thoughtfully decorated, which made our stay quite comfortable. However, the complimentary breakfast left a lot to be desired. It’s served on the rooftop, which unfortunately felt neglected—the floors hadn’t been swept and everything looked dusty. The service during breakfast was poor, and the chilaquiles I ordered were overwhelmingly large and sadly inedible due to their taste. It’s disappointing that such a potentially charming rooftop experience fell short of basic cleanliness and quality standards.

Esta muy bonita la casa blanca

Estuvo muy bien la estancia.

The room was gorgeous! I took the best bath of my life in that tub on our terrace, the stars were shining. The bed was comfortable and the room was spacious. Staff were helpful too.

We had big luggage so lack of elevator but that was okay haha