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10 / 10 Guest Rating

Blue Palm Bacalar

Avenida 5 Número 960, entre 28 y 30, Bacalar, QROO, 77930, Bacalar, MX

Blue Palm Bacalar - main view

About the Property

Relax at the Onsite Spa:
Pamper yourself with onsite massages or take a refreshing dip in the outdoor pool, perfect for unwinding during your stay.

Culinary Delights:
Indulge in flavorful meals at the hotel's restaurant or grab a quick bite from the snack bar/deli. Don't miss out on savoring your favorite drink at the bar/lounge.

Comfort and Entertainment:
Experience comfort in the 8 air-conditioned rooms equipped with Smart TVs, premium bedding, and rainfall showerheads in the bathrooms. Stay connected with free Wi-Fi and enjoy cable programming for entertainment.

Plan your next getaway at Blue Palm Bacalar and immerse yourself in the beauty of Bacalar.

Facilities & Amenities

Free breakfast
Free WiFi
24-hour front desk
Continental breakfast
Concierge service
Wheelchair accessible
Snorkeling nearby
Free breakfast
Safe-deposit box at front desk
Smoke-free property

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Pool access available from 9:00 AM to 9:00 PM.Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Guests under 15 years old are not permitted at this adults-only property. Only registered guests are allowed in the guestrooms. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

10
Exceptional48 verified reviews
AI Summary

Guests highly rate the excellent service and frequently praise the amazing breakfast.

Categories

Cleanliness10.0
Service10.0
Location10.0
Room Quality10.0
Amenities10.0
Value for Money10.0
Food and Beverage10.0
Overall Experience10.0

Select topics to read reviews

L
Larry
Verified booking
partner
Standard Room
Stayed in Sep 30, 2025

"Exceptional"

10.0

Great staff, very knowledgeable and helpful

Helpful?
L
LILLIE
Verified booking
Standard Room
Stayed in Sep 19, 2025

"Can't be beat!"

10.0

From the start, we had a very easy and informative check in process. We were shown to our well appointed, clean room which is situated around a gorgeous pool/courtyard area. The breakfast included is absolutely amazing! We also enjoyed a drink made with care at the bar on site. Location, grounds, and service were top notch! I would happily return!

Helpful?
S
Skyler
Verified booking
partner
Standard Room
Stayed in Sep 13, 2025

"Exceptional"

10.0

My wife and I stayed here for 4 nights for our first time visiting Bacalar and the place was wonderful. The owners are amazing and helpful as well as the staff. Everything they do here is so thoughtful. The food at the on site restaurant Mistura is amazing a d they have some many options. The included breakfast is also top notch and we tried something new everyday. They also have free bikes so it made getting around to everything so easy. Centro is just a short 5 minute bike away. We really loved the location and pool. The room was also spacious and clean. We will definitely be back!

Helpful?
J
John
Verified booking
Standard Room
Stayed in Aug 29, 2025

"Exceptional"

10.0

I’m a US citizen with a Mexican Permanente Status and while here in Quintana Roo I take side trips frequently to Bacalar and we had the most accommodating staff at the Blue Palm. I would highly recommend this resort and this is one I’ll stay at again. The absolute best breakfast in any resort in Bacalar. Sincerely JN lives in Akumal

Helpful?
K
Kelli
Verified booking
partner
Standard Room
Stayed in Jun 20, 2025

"Exceptional"

10.0

The room was large and very comfortable. The staff are incredibly helpful and kind. The food at the restaurant was very good although they were closed a couple of the days/times we wanted to eat. In a safe area and walking distance to everything you could need. I would definitely stay again.

Helpful?
K
Karina
Verified booking
family
Standard Room
Stayed in Jun 12, 2025

"Exceptional"

10.0

Lovely place.

Helpful?
L
Lorraine
Verified booking
Standard Room
Stayed in May 17, 2025

"Exceptional"

10.0

We had a wonderful stay. The room was comfortable and clean. We appreciated receiving lots of good information when checking in about activities, restaurants, etc. Pool was lovely to cool off in and breakfast was really good with variety. Would definitely return.

Helpful?
M
Mary
Verified booking
family
Standard Room
Stayed in Mar 14, 2025

"Exceptional"

10.0

This is an amazing boutique hotel that surprised us both when we arrived mid day. It is beautiful and although at first we thought the area was "iffy" that turned out to be absolutely wrong. Very safe, easy to walk to many dining areas and the main town square. The pool, hammocks, deck beds are all amazing. The landscaping on the hotel grounds is fantastic! The staff are wonderful. The girl at the front desk organized a massage company to come to the hotel. She also arranged a boat tour of the Bacalar Lagoon. I would love to stay here again!

Helpful?
D
Dianne
Verified booking
partner
Standard Room
Stayed in Feb 7, 2025

"Exceptional"

10.0

We LOVED Blue Palm! It’s gorgeous and very personal. Also it’s well appointed and the staff are extremely helpful & knowledgeable.

Helpful?
W
William
Verified booking
Standard Room
Stayed in Feb 3, 2025

"Exceptional"

10.0

Muy bien 10

Helpful?