RS Boutique Suites - City Place

Good space close to everything little rough around the edges but clean safe and quiet and for the price was a very good value beds were comphy 2 bathrooms was a plus nothing extravagant but great place to come crash after some fun in the city

Very conveniently located, walking distance to everything. Great amenities inside and included parking. Only recommendations, fix blinds in bedroom for privacy and more towels needed in the suite (kitchen and bathroom washcloths)

Spacious place separate rooms two showers

The room was disgustingly dirty and falling apart. Floors had not been cleaned, cigarette butts on the balcony, found a used bandaid on my bedsheet. The front door does not close properly, and does not lock, security does not care who comes or goes from their easily accessible door. You do not, in fact, need a code to get the elevators working. We were in an out throughout the day, going to our unit on the 18th floor, without ever putting in a code. It was not until about 1am, when I went to retrieve a food delivery order, that the security guard began yelling at me about entering a code. I followed his instructions, put the code in, and opened the front door. He then yelled at me for opening the door, saying that I had done it wrong, and was supposed to wait for the door to unlock and automatically open. The door was obviously unlocked, or I would not have been able to open it, but we also hadn't needed to do that previously. Security stated that "the door is always locked, this is a private property", but it does not properly lock, and the security guard pulled the door shut himself so that it did lock, but clearly had not realized that until accusing me of doing things incorrectly, and I had pointed out several times that the door did not lock.

The place was clean and

Don't expect attentive service; comms are brief and scripted. The place was dirty (no detailed cleaning), and the beds were filthy. However, there is a washer, dishwasher, and cleaning tools, so you can spend time cleaning it up yourself. The location is very good. The area seems safe and within walking distance (walkway) to the CN Tower, Aquarium, and Arena. There is a Tim Hortons across the street from the main entrance.

Do not stay here. Be careful of this place. My son and i were staying in Toronto for a fun Mum & son weekend. I was speaking with the staff at BaySuites before we arrived (to get door code, etc). They were so kind and gave me early access. Wonderful! Thanks...but when we got to the "hotel", we couldn't get in with the code. Someone opened the door and let us in. So, we tried to get the elevator to work. No such luck, if you haven't been buzzed in by BaySuites. So, on the phone I get...my son and I spent the next hour and fifteen minutes trying the code, trying the elevator WITH BaySuites on the phone...and to add, my son and I were both wet and cold because of the rain. As well, during this time I spoke with the security guard and he said to tell the person on the phone that they DON'T ALLOW Air BNB type companies in the building but the BaySuites person insisted on continuing to try to get up to the "hotel room". After that one hr and fifteen min debacle, we were sent to another building close by. We tried our code and got in. Thankfully!! But we missed meeting up with family that had a small window of time in Toronto. We got to the room and it looked clean and bright! I was impressed but then my son sat on the couch, I was looking around until he asked, "Why is there a wrinkly sheet on the couch?" I pulled up the sheet and revealed disgusting stains! Everywhere. Gross. I tried communicating w/BaySuites for compensation but they are talking to me anymore.

Getting into the unit was confusing, but the apartment itself was nice, clean and had everything we needed. The underground was nice and secure. Would definitely stay here again.

Clean, nice pad for business / pleasure trip. Free Parking on site is a huge plus with in/out. Little difficult to communicate if something goes wrong and you need an answer right away, but check in was easy over the phone and email instructions were simple. Only downside is the key system is an actual key and not a card / code, so don’t lose the key or you’re screwed.

Beware that the pictures shown are not quite what the seem in person. The place was dirty, looked like it hadn’t been swept in days, laundry was going in the dryer, and wet towels and sheets were hanging up in the bedroom closet. Checking in was a mess. We tried buzzing in multiple times, but it just went to the operator. When we would try to talk to the operator, they would hang up before we could say hello. We called, and they were confused why it wasn’t working. They said to wait 10-15 minutes and if nothing prevales, to call them back. Well 5 minutes goes by and the security is feeling bad for us I guess so they let us in the lobby. They argued with us saying there is no rentals in the building until finally he let’s us up to the right floor. We get in (thankfully) and the door is unlocked and you read how it looked when we got there. The next day (about 7pm) the owners of the condo try getting in. We thought at first it was someone at the wrong building, but they then came back with a master key ring and was trying different keys to get in. We go to the door and explain we’re renting and they were flabbergasted that there was someome there. I guess the rental company didn’t inform them there would be people there that week. They did apologize and told us to enjoy our trip, but after that we didnt feel safe and put the table in front of the door. Overall would not recommend! Spend your money at a safer and better location!