RS Boutique Suites - City Place

Excellent location, but the check in process was inefficient and stressful. Very poor communication.

Excelente ubicación! La zona muy segura y contaba con todo lo necesario!

Do not book with them. I made a booking in January through booking.com and we had to make a prepayment directly to the property. They then cancelled the booking and have not returned the money I had already paid. They are now ignoring me and booking.com and I have not had a refund yet.

The power went out on my final night. The concierge suggested the power bill was possibly not paid (there was an envelope from Toronto Hydro in the door). Also, no toilet paper and very dirty bathroom walls

It was clean and nice view

Close to the town centre

Exactly as described and perfect for our trip.

The room was fine, click vinyl floor falling apart but covered with rugs. The issue is that due to a glitch in their system I could not place a deposit with a cc so had to e-transfer the money. This was August and now it’s October and even with constant checks there is always an excuse/delay as to when I may get my deposit back.

It was a good stay other then the floors feeling a little weird

The space was nice enough until you looked a little closer. Definitely in need of some TLC. Some areas of concern were the kitchen tap was not attached to the counter and the freezer was completely iced up to the point he door would not close and un usable. Beyond that there was wet laundry in both the waster and dryer, not sure i should have to do the accommodations' laundry, by the way what does that pay???? The real kicker was there was no can opener in the kitchen??? ITS A KITCHEN! When i called they told be flat out they would not get me a can opener to go and purchase one if i needed it! Too bad as it could be great, just need a proper property manager a far better communication.