Four Seasons Hotel Minneapolis

Lies by staff were told, scam sales techniques used to try and charge us more.

Breakfast was delicious

Food was not up to par for dinner.

Warning: Do not book this hotel using the Amex Fine Hotels / Resorts program! They do not honor the benefits outlined including the early/late check ins or outs, free breakfast, and there certainly weren't any upgrades even though the hotel was not nearly at capacity during December in Minneapolis. It's an OK hotel overall, the bar is really nice and the room had a great view of....north Minneapolis. But it felt like a bait and switch using the Amex FHR program and getting none of the promised benefits

We stayed at the Four Seasons Minneapolis this past weekend, and while the hotel itself was wonderful, I had a disappointing experience with the spa’s pricing transparency. When I called to book my massage, I was quoted the base price of $225. I knew an automatic gratuity would be added, but my final charge came to $328.68, which didn’t make sense based on gratuity alone. Nothing was mentioned during the phone booking about dynamic pricing, a 2% staff fee, an 18% provider fee, or the additional taxes. The next day, we went back to the spa to ask about the discrepancy, and the staff explained that the price can change depending on how “in demand” a specific massage style is or how busy the spa is on that day. If a lot of people want the deep tissue that day, they upcharge you!!! For a brand like Four Seasons, this level of price fluctuation without upfront disclosure feels misleading. Guests shouldn’t have to discover hidden fees or shifting prices after the fact. The massage itself was great, but the lack of transparency overshadowed the experience. If you plan to book here, make sure to confirm the actual final price before scheduling.

The Four Seasons Minneapolis is an excellent property. I booked this reservation through a Four Seasons Preferred Partner travel agent, and we were able to take advantage of an amazing rate with the Four Seasons third-night-free offer, which made the per-night cost of this stay (before taxes) just $330. When you book through the FS Preferred Partner program, you get free breakfast for two each day (up to $80) and a property credit (usually $100 for a regular room). You also are prioritized for upgrades, and our room was upgraded from a regular king-size bed room to a river-view executive corner suite, which had simply stunning views of Target Field, up the Mississippi River, and the Hennepin Avenue Bridge. The room had floor to ceiling windows, including in the bathroom, which really enhanced the view, and closing the blinds was just a push-button or two away. We had breakfast each morning at Mara, the hotel's main restaurant, and it was great, with a large variety of offerings, including delicious-looking pastries that they torture you with by making you walk by them on your way to the table. This was our first time booking a Four Seasons property through a Preferred Partner travel agent, and we would definitely do it again and again in the future. The welcome letter we received at check-in contained a mistake (in our favor, as they say) explaining that our property credit was $200. We learned at check-out that it should have instead said $100, since that's the credit for booking a regular room through an FS Preferred Partner. (Folks who book into a suite through a Preferred Partner travel agent get the $200 credit.) But since we had used up the promised $200 credit on property, the hotel applied the full amount promised in the welcome letter against our bill at check-out, which was certainly the way to ensure a very happy customer. Before concluding this review, I must say a word or two about the exquisite Chef's Table dining experience at the hotel's Mara restaurant thanks to Chefs Thony Yang and Kenzie Ross. It was one of our top dining experiences ever. The hotel is also quite centrally located, within walking distance of many of Minneapolis's downtown attractions. It of course didn't hurt for purposes of walking around that one day during our mid-November stay it reached a high temperature of 72 degrees F. Four Seasons properties can be very expensive to visit. But good deals certainly do exist. Here we obtained an upgrade to an approximately $800/night room on a reservation for a room at $330/night thanks to the third-night-free promo, and then thanks to the Preferred Partner benefits obtained an additional $340 (or, in our case, actually $440) in food/beverage credits on site. We will definitely keep this property at the top of our list when visiting Minneapolis.

Had a nice one night stay here on a visit for a wedding. Check in process was quick and friendly. You’re in a rush to get to the wedding and they offered to take our luggage upstairs so we could take off. Room was comfortable & clean. We had a drink at the restaurant tomorrow on the main floor between the wedding and the reception. Service was a little slow and inattentive at the restaurant but I don’t think they are associated with each other so I will give that a separate rating.

Another great Four Seasons experience. They never fail. Great room, amazing service, centrally located, I highly recommend staying at this beautiful hotel. I travel extensively and am very particular about cleanliness and quality of mattress. They all were excellent. Give it a try