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9.1 / 10 Guest Rating

Hotel Pepen

Dr. Navarro 17, Tuxtla Gutiérrez, mx

Hotel Pepen - main view

About the Property

Charming Hotel Pepen in the Heart of San Cristóbal de Las Casas

Convenient Location: Situated near iconic landmarks like La Merced Church and Del Carmen Arch, Hotel Pepen offers easy access to the city's attractions.

Comfortable Accommodation: The hotel features cozy rooms with modern amenities including flat-screen TVs, city views, and private bathrooms, ensuring a pleasant stay for guests.

Exceptional Services: With a 24-hour front desk, airport transfers, concierge assistance, and complimentary WiFi, Hotel Pepen prioritizes guest convenience and satisfaction.

Experience the best of San Cristóbal de Las Casas at Hotel Pepen. Book your stay now for a memorable and hassle-free visit.

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Airport shuttle
Non-smoking throughout
Daily housekeeping

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.1
Exceptional90 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the polite staff.

Categories

Cleanliness8.7
Service9.6
Location9.3
Room Quality8.8
Amenities9.0
Value for Money9.2
Food and Beverage8.5
Overall Experience9.6

Select topics to read reviews

R
RachelnlNL
Verified booking
young couple
Standard Room
Stayed in Dec 20, 2022

"beautiful hotel on a great location"

9.0

beautiful room with nice big bed, very friendly staff, great location

the bathroom door couldn’t close completely and there was quite some light coming in from the yard.

Helpful?
M
MariamxMX
Verified booking
family with young children
Standard Room
Stayed in Nov 26, 2022

"Nice!"

10.0

The hotel was super clean and the staff was really nice, the location is really good, the restaurants, shops and the downtown is close to the hotel.

I had my luggage (big) and it was difficult to carry them to the room because of the staircases, the hotel doesn’t have a ramp. I don’t have a car but I noticed that the parking lot is not available.

Helpful?
S
SinadeDE
Verified booking
young couple
Standard Room
Stayed in Nov 24, 2022

"The cutest hotel ever!"

10.0

The best! Hot showers. Everything is so cute and clean. You have the feeling to be in a high end hotel. The stuff is really nice and you can do early checkin and leave your luggage if necessary. I totally loved the Mexican blanket on our bed. They also lend hair dryers. 10 minutes by foot from the centre. Perfect!

All perfect.

Helpful?
A
ArmandousUS
Verified booking
family with young children
Standard Room
Stayed in Nov 24, 2022

"the property is brand new and in excellent conditions"

10.0

very close to everything walking distance to mayor atractions and downtown

no safe no hangers no AC or heater

Helpful?
J
JonnygbGB
Verified booking
young couple
Standard Room
Stayed in Nov 20, 2022

"Superb"

9.0
Helpful?
U
UrsulaesES
Verified booking
group
Standard Room
Stayed in Nov 15, 2022

"Superb"

9.0
Helpful?
D
danna
Verified booking
Standard Room
Stayed in Nov 2, 2022

"Good"

6.0

New, beautiful architecture in a good location, however the lighting is terrible and the internet inconsistent at best.

Helpful?
D
DaannlNL
Verified booking
young couple
Standard Room
Stayed in Oct 30, 2022

"Superb"

9.0
Helpful?
A
Adriana
Verified booking
Standard Room
Stayed in Oct 22, 2022

"Exceptional"

10.0

Una adaptación preciosa y equilibrada, de una propiedad antigua, convirtiéndola en un hotel moderno, respetando el contexto histórico del bello San Cristobal.

Helpful?
F
FrancescaitIT
Verified booking
young couple
Standard Room
Stayed in Oct 16, 2022

"AMAZING stay! Super recommended!"

10.0

This hotel exceeded my expectations! Me and my boyfriend had an amazing stay and would definitely come back. We have visited so many times San Cristobal but this was our best stay in terms of Hotel. The bed was huge, cleaning was exceptional, everyday the housekeeper would change all towels, replace bottles of water, coffee capsules, everything. Best hotel in San Cristobal!

As in most other places of San Cristobal, expect your hotel room to be cold. However, blankets were super warm so there were no problems at all!

Helpful?
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