Hotel Pepen

We were so surprised to arrive at this hotel and discover how beautiful and brand new it was! Such a lovely little boutique hotel find. Loved our room upstairs with windows facing hills and trees. Huge king bed.

Some hooks on walls to hang your things. Or a little rack with hangars for clothes. There is no place to put your things except for under bathroom sink or tiny bedside tables. Netflix didn't work great on TV but I don't think the internet is really strong in San Cris.

Pros: location was convenient, hotel is new and clean

Cons: Wifi was horrible, barely useable. Hotel staff made a mistake with my reservation and listed it for 1 night instead of 2. Basically they did my reservation manually instead of through booking.com how I booked. When they did it manually thats when they made the mistake. They were oversold for the rooms and were not taking responsibility for the mistake. It ended up working out and I was able to stay. However the process was really painful, I was treated poorly, I felt very unwelcome. They had no one on their staff that could speak english in order to help with the language barriers. I also asked to speak to a manager and they would not let me.

location and actually physical space

no breakfast include no restaurants no snacks

Amazingly cheap for such a comfortable and well designed hotel room. Hostel price and 5 star comfort. The bed has ruined all other beds for us... Including our one at home 😅

Can't think of anything.

Super clean rooms. Very friendly and helpful staff 😊

I loved this hotel. It is so beautiful, rooms and halls looks so nice. Bed is very comfortable and pillow and blankets very warm which is essential during nights.

Tastefully decorated and designed with spacious rooms. Short walk to the main areas of the city in a quiet neighbourhood. The only unfortunate aspect was the poor sound proofing between the rooms. So this all depends on the other guests.

Very clean. Staff was very kind and professional