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9.1 / 10 Guest Rating

Hotel Pepen

Dr. Navarro 17, Tuxtla Gutiérrez, mx

Hotel Pepen - main view

About the Property

Charming Hotel Pepen in the Heart of San Cristóbal de Las Casas

Convenient Location: Situated near iconic landmarks like La Merced Church and Del Carmen Arch, Hotel Pepen offers easy access to the city's attractions.

Comfortable Accommodation: The hotel features cozy rooms with modern amenities including flat-screen TVs, city views, and private bathrooms, ensuring a pleasant stay for guests.

Exceptional Services: With a 24-hour front desk, airport transfers, concierge assistance, and complimentary WiFi, Hotel Pepen prioritizes guest convenience and satisfaction.

Experience the best of San Cristóbal de Las Casas at Hotel Pepen. Book your stay now for a memorable and hassle-free visit.

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Airport shuttle
Non-smoking throughout
Daily housekeeping

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.1
Exceptional90 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the polite staff.

Categories

Cleanliness8.7
Service9.6
Location9.3
Room Quality8.8
Amenities9.0
Value for Money9.2
Food and Beverage8.5
Overall Experience9.6

Select topics to read reviews

A
AnaisfrFR
Verified booking
young couple
Standard Room
Stayed in Jul 28, 2024

"Exceptional"

10.0

The location in the downtown, the loveliness of the place, the staff very friendly, hot water in the shower, very clean, the bed comfy

Helpful?
L
LeticiausUS
Verified booking
family with young children
Standard Room
Stayed in Apr 8, 2024

"Exceptional"

10.0
Helpful?
R
RaymondusUS
Verified booking
solo traveller
Standard Room
Stayed in Apr 5, 2024

"Pleasant"

6.0

Cleanliness and appearance. 24 hour desk.

very poor wifi. Scratchy towels.

Helpful?
H
HayleygbGB
Verified booking
review category business travellers
Standard Room
Stayed in Feb 14, 2024

"Superb"

9.0
Helpful?
B
BrittanyusUS
Verified booking
solo traveller
Standard Room
Stayed in Jan 14, 2024

"Good"

7.0

Great location. Comfy warm bed. Nice hot shower. Pretty courtyard.

Windows looked out onto courtyard so no privacy. No natural light. Poor lighting (no overhead light). Bright florescent new years display by window. Cold room. Bad WiFi and Netflix/streaming didn't work. Not worth the price.

Helpful?
O
OlegmxMX
Verified booking
family with young children
Standard Room
Stayed in Jan 14, 2024

"Exceptional"

10.0
Helpful?
O
OlegmxMX
Verified booking
family with young children
Standard Room
Stayed in Jan 14, 2024

"Superb"

9.0
Helpful?
R
RosiegbGB
Verified booking
young couple
Standard Room
Stayed in Nov 17, 2023

"Exceptional"

10.0

Excellent stay!!! Loved the hotel, comfy friendly staff, quiet at night. Perfect

The only improvement is to have a drinking fountain for guests to use to reduce use of plastic bottles.

Helpful?
L
LisagbGB
Verified booking
young couple
Standard Room
Stayed in Nov 10, 2023

"High quality meets charming"

10.0

Excellent location, friendly staff, clean, spacious and charming rooms. Sky lights letting natural light in was very nice.

No heating in the room but they did supply lots of warm blankets.

Helpful?
P
PeterdeDE
Verified booking
solo traveller
Standard Room
Stayed in Nov 7, 2023

"Superb"

9.0

Quiet neighborhood in short walking distance to historic center. Super comfy bed, big shower, stylish interior.

Unfortunately no one speaks English. However, they were super friendly though.

Helpful?
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