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9.1 / 10 Guest Rating

Hotel Pepen

Dr. Navarro 17, Tuxtla Gutiérrez, mx

Hotel Pepen - main view

About the Property

Charming Hotel Pepen in the Heart of San Cristóbal de Las Casas

Convenient Location: Situated near iconic landmarks like La Merced Church and Del Carmen Arch, Hotel Pepen offers easy access to the city's attractions.

Comfortable Accommodation: The hotel features cozy rooms with modern amenities including flat-screen TVs, city views, and private bathrooms, ensuring a pleasant stay for guests.

Exceptional Services: With a 24-hour front desk, airport transfers, concierge assistance, and complimentary WiFi, Hotel Pepen prioritizes guest convenience and satisfaction.

Experience the best of San Cristóbal de Las Casas at Hotel Pepen. Book your stay now for a memorable and hassle-free visit.

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Airport shuttle
Non-smoking throughout
Daily housekeeping

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.1
Exceptional90 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the polite staff.

Categories

Cleanliness8.7
Service9.6
Location9.3
Room Quality8.8
Amenities9.0
Value for Money9.2
Food and Beverage8.5
Overall Experience9.6

Select topics to read reviews

B
BarbarausUS
Verified booking
solo_traveller
Standard Room
Stayed in Nov 16, 2025

"Exceptional"

10.0

Only critique is lighting in room.. Loved the terrace. Gorgeous view.

Nothing.

Helpful?
B
BarbaraesES
Verified booking
solo_traveller
Standard Room
Stayed in Nov 14, 2025

"Exceptional"

9.0

Wonderful staff. Top floor terrace was very nice. Wonderful view.

Could use better lighting for reading

Helpful?
F
FedericaitIT
Verified booking
couple
Standard Room
Stayed in Nov 9, 2025

"Excellent"

8.0

Ottima posizione, camera molto particolare, la receptionist alla mattina molto disponibile.

La camera era molto umida, pochi asciugamani e niente phon.

Helpful?
V
Viviana ocañamxMX
Verified booking
family_with_children
Standard Room
Stayed in Nov 1, 2025

"Exceptional"

10.0

Todo es perfecto

Helpful?
C
CristianmxMX
Verified booking
family_with_children
Standard Room
Stayed in Oct 26, 2025

"Exceptional"

9.0

El hotel tiene una hermosa terraza,muy limpio y el personal siempre atentos.

Tarda en salir el agua caliente, pero alpinas si sale.

Helpful?
E
EdithmxMX
Verified booking
solo_traveller
Standard Room
Stayed in Oct 26, 2025

"Exceptional"

10.0
Helpful?
A
AdrianamxMX
Verified booking
family_with_children
Standard Room
Stayed in Oct 14, 2025

"Excellent"

8.0
Helpful?
G
Gabriela AzucenamxMX
Verified booking
couple
Standard Room
Stayed in Oct 9, 2025

"Exceptional"

10.0

Su limpieza siempre, es un sello de este hotel. Espero no bajen de este nivel.

Helpful?
A
AngelamxMX
Verified booking
couple
Standard Room
Stayed in Oct 8, 2025

"Casi perfecto 👌"

10.0

La cama super bien para descansar muy grande y cómoda 💕 y el personal amable y siempre disponible.

El baño tenía un olor a coladera muy fuerte, y solo te dan 1 rollo de papel de baño de los económicos que no duran nada, y que es muy oscura la habitación.

Helpful?
O
Olivera RodríguezmxMX
Verified booking
couple
Standard Room
Stayed in Aug 18, 2025

"Exceptional"

10.0

La vista de la habitación, la decoración de todo el lugar.

Helpful?
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