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9.1 / 10 Guest Rating

Hotel Pepen

Dr. Navarro 17, Tuxtla Gutiérrez, mx

Hotel Pepen - main view

About the Property

Charming Hotel Pepen in the Heart of San Cristóbal de Las Casas

Convenient Location: Situated near iconic landmarks like La Merced Church and Del Carmen Arch, Hotel Pepen offers easy access to the city's attractions.

Comfortable Accommodation: The hotel features cozy rooms with modern amenities including flat-screen TVs, city views, and private bathrooms, ensuring a pleasant stay for guests.

Exceptional Services: With a 24-hour front desk, airport transfers, concierge assistance, and complimentary WiFi, Hotel Pepen prioritizes guest convenience and satisfaction.

Experience the best of San Cristóbal de Las Casas at Hotel Pepen. Book your stay now for a memorable and hassle-free visit.

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Airport shuttle
Non-smoking throughout
Daily housekeeping

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.1
Exceptional88 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the polite staff.

Categories

Cleanliness8.7
Service9.6
Location9.3
Room Quality8.8
Amenities9.0
Value for Money9.2
Food and Beverage8.5
Overall Experience9.6

Select topics to read reviews

O
Olivia-GabrielebeBE
Verified booking
couple
Standard Room
Stayed in May 11, 2026

"Nice stay"

8.0

The accommodation is centered along one big patio. The rooms were nice and clean.

The upper floor has some kind of interior terrace but it seems not to be used, it looks a bit desolated.

Helpful?
K
KevinmxMX
Verified booking
solo_traveller
Standard Room
Stayed in Apr 27, 2026

"Exceptional"

10.0

La arquitectura del lugar es preciosa.

Helpful?
L
LORENAmxMX
Verified booking
family_with_children
Standard Room
Stayed in Apr 24, 2026

"Exceptional"

10.0
Helpful?
A
Alheli González mxMX
Verified booking
solo_traveller
Standard Room
Stayed in Apr 12, 2026

"Exceptional"

10.0
Helpful?
M
Mendez CuevasmxMX
Verified booking
couple
Standard Room
Stayed in Apr 6, 2026

"Exceptional"

9.0

La ubicación

El internet está muy lento

Helpful?
A
AnahipyPY
Verified booking
couple
Standard Room
Stayed in Mar 27, 2026

"En general muy bien/ estuve en mas de un cuarto muy a gusto. Sin mayores inconvenientes/ muy buena predisposició"

9.0

La arquitectura, el paisajismo. La ubicación de los cuartos y la decoración del hotel. Estupendos/

Particularmente me gusta mirar películas en mis estancias. Por eso pido una habitación con TV. Resulta que el TV no estaba programado y un día de lluvia especial para quedarse a mirar pelis. No fue posible ya que no se podía configurar el aparato.

Helpful?
K
KetanusUS
Verified booking
solo_traveller
Standard Room
Stayed in Mar 13, 2026

"Comfortably hotel about 5 min walk from city center, with great coffee shops nearby. very affordable"

9.0

fantastic value for the price, quiet environment, nice lounge area upstairs

Helpful?
R
ROMO DE LA ROSAmxMX
Verified booking
family_with_children
Standard Room
Stayed in Feb 13, 2026

"MUY BUENO"

10.0

AGRADABLE, BONITAS LAS HABITACIONES.

QUE NO TIENE RESTAURANTE, U OPCIÓN DE DESAYUNOS, Y NO CUENTA CON ESTACIONAMIENTO, ADEMÁS POCA ACCESIBILIDAD PARA BAJAR

Helpful?
M
MariomxMX
Verified booking
couple
Standard Room
Stayed in Jan 28, 2026

"Exceptional"

10.0

Las instalaciones estan muy bonitas, están muy cómodas, el personal muy atenta y amables

El agua caliente tarda mucho en llegar a las regaderas

Helpful?
P
Pablo AguilarmxMX
Verified booking
family_with_children
Standard Room
Stayed in Jan 27, 2026

"Original y de buen gusto."

10.0

La tematica

Sin comentarios

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